Client Support Administrator - Cheadle, United Kingdom - Voly Limited

Voly Limited

Verified Company

Cheadle, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who will you be working for?
Voly is a fast growing and industry-leading SaaS business based in Greater Manchester area of Cheadle Hulme, Stockport.

We provide unique online software for managing the finances of yachts and businesses within the music industry.

As a multi-asset technology business, Voly has gone from strength to strength, winning a number of awards and prestigious clients, some of whom are the largest yacht management and music management companies in the industry.

Voly's software also incorporates a multi-currency foreign exchange (FX) solution. In addition, Pinpoint Works, a specialist software business, provides simple, effective work list and project management solution for yachting.

Continual investment in new technology, like our new app, and integrated prepaid card and FX/payment systems enable Voly to provide a superior software solution.

Voly is proactive about building a unique company culture.

We do this by creating a dynamic workplace, forging strong professional relationships with a focus on innovation and business excellence.

We currently have opportunities for Business Development Executive roles within Yachting, Music, Foreign Exchange, and Pinpoint Works.

Role Overview

This is a crucial role within Voly's Operations team and is on a pathway to becoming a Client Relationship Manager within time as well as open up other avenues within the business.

Responsibilities

What you'll do:_
Ensure subscriptions are updated within the Voly platform.
Consistent communication between you and the client with regards to all queries.
Provide client related referrals to Client Relationship Managers
Support both yachting and music and other areas of the business that we expand into.
Fully understand the Voly integrated software to enable you to support your clients.
Understand a high level overview of the program and implementation processes.
Adherence to all ISO 27001 requirements
Requirements:_
Excellent verbal and written communication skills

IT literate