Hire Controller - Leeds, United Kingdom - PQS Survey Ltd

PQS Survey Ltd

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PQS Survey Ltd is a construction equipment supplier that specialises in the provision of survey and safety equipment nationally from 6 depots; Leeds, Derby, Hull, Milton Keynes, Boldon and Norfolk.

PQS' success has come from our strong focus on exceeding customer expectations.

This is highlighted by our high customer retention rate, year-on-year growth and continued investment in the very best staff and product range.

Not only is Leeds one of our biggest and busiest depots, it is also our Head Office base and therefore the role would suit someone who enjoys a fast paced environment, is highly organised and has excellent communication skills.

Reporting to the Depot Manager you will be responsible for the following:

Drawing up quotes for customers
Booking equipment onto a bespoke system
Dealing with customers face to face on the trade counter, resolving issues and prioritising customer requests
Using excel & internal hire system
Managing customers' expectations in line with the companies' 'customer first' policy
Taking cash and card payments
Delivery driver route planning
Interdepartment liaison to ensure best practice

Our ideal Hire Controller will have the following skills and experience:

ESSENTIAL:

Excellent telephone manner and communication skills
Good all round computer skills
To be able to work in a fast paced, and often changing, environment
Presentable, professional appearance to represent PQS at front of house

Previous experience of working in the hire industry is advantageous.

This role comes with full training (a mix of on the job and certified training where required) and the potential for progression.

Hours: 7.30-5pm Mon-Fri

Holidays: 21days plus BH

Other benefits:
Free parking, pension.

customer service. construction. sales. hire.

Job Types:
Full-time, Permanent

Salary:
From £25,000.00 per year

Benefits: