Jobs
>
Blackburn

    Complex Case Manager Operational Lead - Blackburn, United Kingdom - East Lancashire Hospitals NHS Trust

    East Lancashire Hospitals NHS Trust
    East Lancashire Hospitals NHS Trust Blackburn, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    The post holder will be the Operational Lead for the Complex Case Management Team within the Integrated Discharge Service. They will also provide operational Business Support within this remit to the Community and Intermediate Care Division. Responsible for the Management of the Complex Case Management administrative team always ensuring support for the Service Delivery Manager: providing supervision, training, and support to the team. Taking the Lead on the essential data in relation to reducing length of stay and delays in discharge. Overseeing the management of the Complex Case 'Trigger List' and providing daily escalation to all partners to find solutions to timely discharge. Responsible for creation of Business Plans, Business Continuity Plans and Business Cases as required. Supporting across the IDS with Human Resources, Finance, Quality and Safety, Performance. Promoting Quality Improvement and leading on service improvement projects as required. Leading on specific projects, audits and work streams as required. Working closely with Business Managers, Team Leaders and Commissioning colleagues on projects and pathway development.

    Main duties of the job

    To be the Operational Lead who oversees the administrative function of IDS with accountability under the supervision of the Service Delivery Manager and the Head of Complex Case Management for all relevant systems and processes that support safe, personal, and effective discharge pathways for our patients. To be the service lead for the micro-management of the case load recorded on the 'Trigger List'. To be a key point of contact for the IDS for all relevant partners including patients and carers. Manage day to day running of the Complex Case Management administrative team to ensure they work effectively and efficiently in accordance with their job descriptions to provide appropriate support for the Integrated Discharge Service. Management of sickness absence, performance and annual leave of the above team including the undertaking of appropriate 1:1 meeting, Return to Work interviews and appraisals. Be conversant with the Electronic Staff Record system to ensure that all records pertaining to employment are current and accurate, making amendments on the system in a timely manner to avoid payment errors. Be conversant with E-Roster to manage staff attendance and ensure the accurate and timely submission of information to inform payroll. Be an authorised signatory for financial transactions including travel expenses, stock and non-stock requisitions and purchase orders.

    About us

    Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

    Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

    Job description

    Job responsibilities

    Work within and ensure implementation of the policies and procedures of ELHT. To maintain confidentiality in all aspects of duty including patient information and staff personal data. Ensure the Code of Conduct for NHS Managers is always followed. Contribute to the creation and amendment pf policy, procedure and guidance as required. Maintain personal knowledge of NHS initiatives and share this information as appropriate.

    Person Specification

    Essential

    Essential

  • Registered General Nurse on the NMC register or Social Worker registered on the GSCC GSCC or Allied Health Professional on HPC Register
  • Post-graduate qualification or equivalent experience in relevant clinical, professional or managerial role
  • Evidence of ongoing continued professional development
  • A minimum of 2 years experience working in acute hospital setting
  • A minimum of 5 years post registration experience
  • Proven ability to lead MDT/Case Conferences
  • Experience of the NHS Framework for CHC
  • Knowledge and Understanding of discharge pathways and Intermediate Care Services
  • Effective people management skills, ability to create a culture where staff are value and supported
  • Knowledge and understanding of current and proposed initiatives impacting on health services
  • Effective decision making skills
  • Ability to analyse, interpret and utilise complex information for planning and reporting

    • Desirable

  • In-depth knowledge of local Commissioning and Provider context including health and social care and education
  • Experience of ward-based processes to support discharge
  • The Senator Group

    Lead Operator

    2 weeks ago

    The Senator Group Altham, United Kingdom

    **Team Leader / Supervisor** · Based in **Altham.** · Enhanced pay rate + Company Benefits. · We are currently looking to recruit a Team Leader / Supervisor to work in our busy despatch, Loading Bay department supporting the Departmental Supervisor / Manager in ensuring that desp ...

  • BAE Systems

    Business Operations Lead

    3 weeks ago

    BAE Systems Samlesbury, United Kingdom

    **Business Operations Lead** · **Job title**:Business Operations Lead · **Location**:Samlesbury -We offer a range of hybrid and flexible working arrangements · **Salary**: £52,084+ dependent on skills and experience · **Referral Scheme Bonus**:£1000 · **Grade**:F · **What you'll ...

  • Hain Daniels

    Lead Operatives

    2 weeks ago

    Hain Daniels Clitheroe, United Kingdom

    **Advert**: · **T** · **he Role** · Hain Daniels are currently recruiting for a Lead Operative i at our Clitheroe site. Here, we manufacture traditional hot puddings under our Farmhouse Fare brand, as well as our own private label puddings. · The role of the Lead operative is to ...

  • Lancashire & South Cumbria NHS Foundation Trust

    Operational Lead

    3 weeks ago

    Lancashire & South Cumbria NHS Foundation Trust Preston, United Kingdom

    The Offender Personality Disorder Services (OPDS) sit within the Specialist Services Network within LSCFT and forms part of the Forensic Community Service. The OPDS is delivered in partnership with His Majesty's Prison and Probation Service (HMPPS) and provides support to both pr ...

  • OYO Hotels and Homes Pvt. Ltd. (OYO rooms)

    Operations Lead

    4 weeks ago

    OYO Hotels and Homes Pvt. Ltd. (OYO rooms) Manchester, United Kingdom

    **OYO needs you if you want to**: · - Manage the OYO Operated hotel · - Health and Safety in the OYO hotel · - Ensure that hotels meet OYO standards · - Resolve guest and partner queries and issues as they arise · - P&L Management to include cost control and keeping within budget ...

  • NHS West Yorkshire Integrated Care Board

    Operational Lead

    4 weeks ago

    NHS West Yorkshire Integrated Care Board Bradford, United Kingdom

    Do you have excellent change management skills and experience of working in a challenging and changing environment? Are you able to engage and motivate teams and interpret national policy? · Following the retirement of the previous postholder a rare opportunity has arisen for an ...

  • BAE Systems

    PMO Operations Lead

    2 weeks ago

    BAE Systems Preston, United Kingdom

    **PMO Operations Lead (Reporting + Data)** · **PMO Operations Lead (Reporting and data)** · **Location**:Preston, hybrid. · We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. · **Salary**:compe ...

  • Veolia UK

    Lead Operator

    2 weeks ago

    Veolia UK Manchester, United Kingdom

    Ready to find the right role for you? · **Location**:Manchester, M31 4QN · **Salary**:£37,080 per annum, plus annual bonus and Veolia benefits · **Hours**:40 hours per week, Monday to Friday · We live in a world that needs to take care of its resources, and our mission at Veolia ...

  • CECOS College London

    Operations Lead

    3 weeks ago

    CECOS College London Bradford, United Kingdom

    You will be responsible for co-ordinating and managing the teams. · - Regular reporting of recruited numbers; applied / accepted / confirmed stages · - Conducting daily meetings with the team · - Allocation of new referrals to admissions team · - Overlook and ensure admissions pr ...

  • Stockport NHS Foundation Trust

    Operational Lead

    3 weeks ago

    Stockport NHS Foundation Trust Stockport, United Kingdom

    We're looking for a highly motivated, organised and approachable individual to join the senior management team of within the Discharge services Director of the Integrated Care Division, at Stockport NHS FT ...

  • Jet2 and Jet2holidays

    Ato Operations Lead

    3 weeks ago

    Jet2 and Jet2holidays Bradford, United Kingdom

    Permanent · - 40 Hours · **Salary** · - Excellent · **Country** · - U.K · **What you will be doing...** · - This is an exciting new role for an · - **ATO Operations Lead** to play a key role running the day-to-day operations of our · - **Flight Crew Training Centre** in Bradford. ...

  • Lee Spring Limited

    Lead Warehouse Operative

    3 weeks ago

    Lee Spring Limited Rochdale, United Kingdom

    **Main function**: · The Lead Warehouse Operative/Order Picker will act as a keyholder and will be responsible for working with warehouse colleagues to ensure efficient and accurate handling of stock, to enable maximum efficiency and correctness when picking, packing and shipping ...

  • Muller Group

    Operational Excellence Lead

    4 weeks ago

    Muller Group Manchester, United Kingdom

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mül ...

  • Sportfive

    Partnership Operations Lead

    4 weeks ago

    Sportfive Altrincham, United Kingdom

    **WHO WE ARE...** · SPORTFIVE is a global sports marketing agency that utilises the unique emotional power of sport to create and enable pioneering partnerships. We strategically and creatively connect brands, rights-holders, media platforms and fans across a multitude of sports. ...

  • Northern Care Alliance NHS Foundation Trust

    Operational and Professional Lead

    3 weeks ago

    Northern Care Alliance NHS Foundation Trust Bury, United Kingdom

    A opportunity has arisen to undertake the role of an Operational and Professional Occupational Therapy Lead at Bury Care Organisation. You will be joining the Allied Health Professions leadership team for the acute AHP services. You will professionally manage the Occupational The ...

  • Northern Care Alliance NHS Group

    Operational and Professional Lead

    3 weeks ago

    Northern Care Alliance NHS Group Bury, United Kingdom

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we've a wealth of ...

  • We Belong

    Finance and Operations Lead

    3 weeks ago

    We Belong Manchester, United Kingdom

    Job description · **Role**:Finance and Operations Lead** · **Full-time (Permanent)** · **On-site (Hybrid depending on experience)** · *** · **Location**:Manchester (Office-based in Manchester) · **Desirable**:Lived Experience of UK immigration system · **Starting Salary**: £38K ( ...

  • Hays Specialist Recruitment Limited

    Service Operations Lead

    2 weeks ago

    Hays Specialist Recruitment Limited Manchester, United Kingdom

    A Service Operations Lead working within our client's busy Energy Management and Operations Centre · **Your new company** · Hays are delighted to be working with our client, one of the UK's biggest Facilities Management and professional services company, looking after a large, di ...

  • Nutrition Group plc

    Hygiene Lead Operator

    3 weeks ago

    Nutrition Group plc Blackpool, United Kingdom

    Based in Blackpool, Nutrition Group is a manufacture health food supplements for some of Europe's leading healthcare brands. The factory manufactures tablets, capsules and liquids to pharmaceutical standards. · The company is now looking for an Hygiene Lead Operator to join the t ...

  • Veolia

    Team Lead Operator

    3 weeks ago

    Veolia Manchester, United Kingdom

    **Lead Operator** · **Location: Manchester, M31 4QN** · **Salary: £37,080 salary, plus annual bonus and Veolia benefits** · **Hours: 40 hours per week, Monday to Friday** · We live in a world that needs to take care of its resources, and our mission at Veolia is to 'Resource the ...