Case Worker - Cardiff, United Kingdom - Human Resourcing Limited
Description
Two positions availablePost - Case worker Full time - South Wales £26,000
Post - Case worker Part time - North Wales 24 hours a week pro rata £26,000
Ymlaen are the Branch of Unison that support our members in the Third sector.
Our membership is largely in the care sector with members in care settings and Housing associations with the majority of our members being low paid.
We cover nearly 500 differentemployers so no two days or cases are the same.Ymlaen is complex, challenging, exciting, frustrating and very rewarding. Just as you think you have the measure of our Branch it will surprise you.
We are seeking to recruit two case workers to support our branch members across Wales. These vital roles will provide advice, manage a case load and promote the work of the Union.
If you have problem solving skills, are able to motivate people, have plentyof initiative and have experience of case management we would love to hear from you.
Ymlaen Branch is an equal opportunities employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age.
Job Description:
Responsible to the Branch Secretary, this post is key in supporting Ymlaen Branch with case work providing support to Branch members.
PRIMARY ROLE
Providing representation to members including; Individual Representation covering:
- Disciplinaries
- Grievances
- General advice and guidance to members
- Advising on workplace issues
- Referral to appropriate resources and ongoing support
- Monitoring and responding to referrals as required
- Collective Representation of members
- Changes of Pay, Terms and Conditions
- Contract changes
- Changes of work environment
- TUPE
- Other employment issues as required.
SECONDARY ROLE
- Identifying potential workplace representatives and activists
- Recruitment in current and new employers
- Mentoring and developing new stewards
- Promoting the understanding of and engagement with the Self Organised Groups within Unison.
ADMINISTRATIVE FUNCTIONS
- Maintain the Ymlaen database
- Hold meetings with various parties including members and employers as required
- Chairing of group meetings in collective issues P
SKILLS
Thinking:
Experience of developing solutions to resolve problems including:
Analysing information and statistical data research including carrying out workplace mapping
Developing materials e.g. publicity
Developing Branch development plans Interpersonal and Communication
Learning and Development:
Ability to identify training needs of others
Can demonstrate continuous personal learning development
Experience of project management
Experience of motivating people to participate in activities
Making presentations, Writing newsletters, leaflets and similar
Influencing outcomes at meetings
Mentoring and coaching
Experience of giving advice and representing members including: Conciliation skills to resolve disagreements
Responding effectively to people who are angry or upset.
Experience of effective team working.
Experience of prioritising own workload
Decision making
Following and implementing policies and procedures
Resource Management
An understanding of and commitment to the principles of equality and democracy
Experience of project management and co-ordination including:
Time management
Controlling expenditure
Maintaining confidential information
Developing Branch systems
Managing a Branch on call rota
Developing and implementing Branch policies
Reporting to the Branch executive committee
A working knowledge of Employment Law.
An understanding of the role of trade unions and the social and political environment in which the union operates.
ICT packages including Microsoft Office suite
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