Corporate Support Administrator - Leicester, United Kingdom - Flogas Britain Ltd

Flogas Britain Ltd
Flogas Britain Ltd
Verified Company
Leicester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job description

Corporate Support Administrator

Business Unit:
Finance

Location:
Leicester (Syston)

Contract Type:
Permanent

Hours: 37.5

Join Flogas Britain - Off-Grid Energy Leaders


At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change.

As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective.

Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future.


About the role


The corporate support administrator will be responsible for providing regional administration support to the external sales teams, ensuring requested tasks are completed & processed accurately to tight deadlines such as processing orders, third party order processing, change of owners and uplifts etc.

Responsibilities will also include handling telephone calls and dealing with enquiries from our key account customers.


What you will be doing

  • Process and manage orders placed by commercial accounts, consulting with depots to ensure SLAs are met.
  • Deal with telephone enquiries from across the business and customers daily.
  • Dealing with commercial rollovers, uplifts and issuing permission dates, according to the current process
  • Third party order logging
  • Processing and completing COO tasks correctly and issuing the document by DocuSign.
  • Process new contracts via the authority schedule and accurately record on Codas database.
  • Processing contracts in accordance with the authority schedule
  • Complete price amendment & credit note requests on behalf sales manager.
  • Operate and maintain accurate customer related information using computer databases.
  • Provide general administrative support to the team when required.
  • Provide general administrative support to Sales force.

About You

  • Customerfocused and can communicate clearly and confidently with customers and colleagues at all levels.
  • Confident and assertive, can vocalize own/departments point of view in a nonaggressive nature.
  • Selfmotivated and able to work under pressure to meet targets and deadlines.
  • Takes ownership for resolving issues and seeks assistance when needed.
  • Works accurately and with attention to detail
  • Works with integrity in the best interest of both customer and company
  • Excellent customer service, influencing and interpersonal skills.

Essential:


  • Always have a flexible working approach and be able to convey a positive attitude to staff and customers.
  • Selfmotivated.
  • Ability to work autonomously.
  • Proficient working knowledge of Microsoft Office, including intermediate Excel and Word
  • Excellent communications and customer service skills (written and verbal)

Desirable:


  • Previous experience of providing good customer service within a fastpaced team
  • Previous experience of processing multiple administration tasks, across many departments, accurately and efficiently, to tight deadlines

How we will reward you

  • Competitive starting salary
  • Discretionary bonus scheme
  • Great annual leave package with opportunity to purchase up to 5 days extra leave
  • Enhanced family friendly package
  • Death in Service
  • Contributory pension scheme
  • Employee Volunteer Day's to support the communities where you work and live
  • Learning and development opportunities to develop your skills, knowledge and talent
  • Access to a fully funded eye test and flu jab
  • Access and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platform
  • Access to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail stores

Diversity, Inclusion, and Flexibility:

As an inclusive employer, we recognize the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements.

We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.


Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 3 years (preferred)
  • Administrative experience: 3 years (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 06/06/2024

Expected start date: 10/06/2024
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