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Customer Service Assistant - Chelmsford, United Kingdom - Britbet Racing LLP

Britbet Racing LLP

Verified Company

Chelmsford, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Assistant (Betting)

We are looking for Customer Service Assistants to work with us in our Betting team with the Tote in the public, restaurant and hospitality areas at Chelmsford Racecourse.

We would like new staff to consider joining us at other racecourses within the region, such as Newmarket.

We'd also like new staff to work at our big festival meetings; Cheltenham Festival, The Grand National, Epsom Derby, etc.

Accommodation and travel pay is provided.

Who are we looking for?

Applicants 18+
Drivers preferred
Excellent customer service skills 1+ year experience preferred
Reliable, open and honest team players
Ability to work with cash confidently/good mental arithimetics 1+ year experience preferred
No prior experience needed as paid training is provided

I
What does the role entail?

You will place the customers bet/s on the terminals when approached
Pay out winnings to customers who present you with a winning ticket
Providing an excellent level of customer service
Cash handling effectively and cash up your float at the end of each race day
Confidently talking to customers about their day, as well as odds and nonrunners etc (this is displayed on your screen) going the extra mile to provide a pleasant, friendly experience for all

Why work for us?

Working in a friendly and supportive environment
A fun and fastpaced customer service role
Competitive hourly rate and holiday pay increase
Receive travel pay to work at other racecourses
Casual work no minimum amount of hours or days required
Work at some of the most prestigious racecourses and racing events in the country
Free onsite parking
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