Customer Service Assistant - Chelmsford, United Kingdom - Britbet Racing LLP

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Assistant (Betting)


We are looking for Customer Service Assistants to work with us in our Betting team with the Tote in the public, restaurant and hospitality areas at Chelmsford Racecourse.

We would like new staff to consider joining us at other racecourses within the region, such as Newmarket.

We'd also like new staff to work at our big festival meetings; Cheltenham Festival, The Grand National, Epsom Derby, etc.

Accommodation and travel pay is provided.


Who are we looking for?

  • Applicants 18+
  • Drivers preferred
  • Excellent customer service skills 1+ year experience preferred
  • Reliable, open and honest team players
  • Ability to work with cash confidently/good mental arithimetics 1+ year experience preferred
  • No prior experience needed as paid training is provided
I
What does the role entail?

  • You will place the customers bet/s on the terminals when approached
  • Pay out winnings to customers who present you with a winning ticket
  • Providing an excellent level of customer service
  • Cash handling effectively and cash up your float at the end of each race day
  • Confidently talking to customers about their day, as well as odds and nonrunners etc (this is displayed on your screen) going the extra mile to provide a pleasant, friendly experience for all

Why work for us?

  • Working in a friendly and supportive environment
  • A fun and fastpaced customer service role
  • Competitive hourly rate and holiday pay increase
  • Receive travel pay to work at other racecourses
  • Casual work no minimum amount of hours or days required
  • Work at some of the most prestigious racecourses and racing events in the country
  • Free onsite parking
  • INDHP_

Job Types:
Part-time, Zero hours contract


Pay:
£11.75-£13.50 per hour


Expected hours:
per week


Benefits:


  • Company pension
  • Free or subsidised travel
  • Free parking
  • Onsite parking
  • Referral programme

Supplemental pay types:

  • Tips

Work Location:
In person

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