Service Support Administrator - Tipton, United Kingdom - First Fence
Description
First Fence is a leading name in the Security and Temporary Fencing industry that provide the highest standard of service, at the best market price.
Our team of specialists are dedicated to meeting the needs and expectations of all of our customers.
As we are the only security fencing company to offer same day delivery within the UK, delivering optimum service through our dedicated sales, transport & systems development teams, it is no surprise we are one of the market leading companies in the security fencing industry.
The rapid pace of our growth has resulted in a sales increase in excess of 100% year on year since we were established in Burton-on-Trent in 2010.
Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.
Position:
Reporting to the Depot Manager, you will play a vital role in the growth and new challenges of the Depot.
You'll provide administrative support for all aspects within the Depot environment from sales, purchasing as well as delivery and communication, while keeping the customer at the forefront of all you do.
Requirements:
- Carry out various administrative duties
- Provide Customer Service
- Processing Invoices
- Raising purchase orders
- Communication effectively with internal and external suppliers
- Processing delivery notes
- Track drivers location to keep customers informed of expected ETA
- Using internal systems(SAP, Microsoft Office, Detrack)
- Support all areas of the depot
- Assist with quarterly stock takes
THE ABOVE LIST IS NOT EXHAUSTIVE
Other information:
We are looking for someone for with the following attributes:
- Excellent organisation skills
- Strong geographical Knowledge
- Team Player
- Strong Administration and communication skills
- Able to use own initiative
- IT Literate
- Excellent Customer focus and service skills
Hours: 42.5 hrs per week Monday to Friday with a flexible approach to working hours between 7:30am-8pm
Salary:
£11.00 per hour
Benefits:
- Discounts and cash back website
- Cycle to work scheme
- 25 days holiday
- Wellbeing portal
- Employee Assistance Program
- Charity activities
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