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    Security Officer and Valet - London, United Kingdom - Ballymore Group

    Ballymore Group
    Ballymore Group London, United Kingdom

    3 weeks ago

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    Description

    Security Officer and Valet - Permanent, Blackwall (E14)Hours: 56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am)Days only position available (7am - 7pm)Rate: £12.73 Per hourDuties & Responsibilities

    • Provide a bespoke service to the residents with job tasks and individual requests dealt with in an efficient and timely manner.
    • Ensure that the highest levels of customer care and service are maintained at all times being helpful, polite and pleasant at all times.
    • Assist with security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained.
    • Aid the smooth running of the various different operations around the site.
    • Appraise and book in all new vehicles to be entered on the valet system, keeping an up to date record of each.
    • Locating vehicles and delivering to allocated point when requested by the resident.
    • Vehicles with a bone-fide reason for parking within the car park are promptly and politely valet parked using the utmost care and attention at all times.
    • Ensure all vehicles parked are assessed for previous damage.
    • Ensure that visitors, VIP's and contractors are dealt with according to space availability.
    • Carry out daily/nightly audits of the car park and report to the Security Valet Manager on any discrepancies.
    • Carry out regular checks of the car stackers to ensure all are in working order and kept in a clean condition with all oil stains removed immediately.
    • Keep accurate records of all movement of vehicles and update all residents' details
    • Liaise with day/night security staff regarding any potential/real security issues.
    • Maintain a safe environment for all people in the estate at all times including a constant presence.
    • Meeting and Greeting all residents, guests and clients around the estate.
    • Communicate with control regularly and ensure there is a quick response to any incident.
    • To include building rounds & PES patrols of the site, in the daily tasks.
    • Correct reporting of any incidents and archiving of all onsite records, including police liaison.
    • Liaise with valet to inform of any vehicles that may need parking in the car park.
    • Monitor CCTV cameras pro-actively and security related incidents.
    • Aid security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions.
    Skills, Experience & Qualifications
    • Proven experience in front of house/customer service or relevant role is an advantage.
    • Previous security experience.
    • Must hold a valid SIA licence
    • Must hold a current valid, UK clean driving licence.
    If you have these key skills and feel that you could add value to Ballymore please contact us with a current copy of your CV for consideration.Ballymore as an equal opportunities' employer
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