Total Service Administrator - Manchester, United Kingdom - Capita

Capita

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator role within Royal London account.

Job title:

Total Service Administrator

To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation

To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.

To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems

Location:

Manchester
,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent