Assistant Director of Customer Services - London, United Kingdom - Tempting Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Assistant Director of Customer Services to join their team based in the London area.


JOB DETAILS

  • PAY RATE: £600 per day Umbrella
  • WORK TYPE: Temporary
  • WORK PATTERN: Full Time
  • LOCATION: London
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JOB SUMMARY

JOB DESCRIPTION
The duties and responsibilities of the role will include:

  • Accountable for developing and directing the corporate activities of the Council at a strategic delivery level.
  • Horizon scanning 13 years; emerging practices and seek out the latest thinking and innovation across their service areas.
  • Work with Councilors in setting and delivering the strategic aims and objectives of the Services they lead.
  • Provide strong leadership, direction and guidance to senior managers regarding the allocation of resources, risk management, change management and management behaviors within the services they lead.
  • Lead on developing the capability of the workforce so the organisation has the right skills at the right time in the right place.
  • Create and build effective relationships internally and externally with key stakeholders and instill in direct reports the imperative for accountability,
responsibility and collaboration with others, for example: Councilors, other Boroughs, the communities we serve and partners.


THE SUCCESSFUL CANDIDATE

  • Deep knowledge of concepts, principles and practices gained through extensive experience and development in a specific field.
  • Degree level or equivalent qualification plus substantial post qualifying in specialised field.
  • Membership of appropriate professional body by examination e.g. CIPFA, RICS or evidence of continuing professional development (CPD).
  • Excellent communication skills.
  • Ability to work with high level internal and external stakeholders
**HOW TO APPLY

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