- Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
- Receive orders and enter them in SAP system after performing validations on order following defined business rules
- Inform customers in case of quality issues related to product, recalls, or put on hold situations
- Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs
- Monitor all open orders until completion and address exceptions
- Archive order and delivery documents
- Receive and answer customer contacts through phone, e-mail and fax and record in call tracking tool
- Route inquiries to related departments (within Capability Centre or in markets)
- Handle customer routine complaints and disputes; resolve disputes; route disputes to the proper channels
- Determine root causes and inform customers of outcomes
- Receive and resolve internal ad-hoc inquiries
- Support internal and external audits
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Field Service Rep
3 weeks ago
3M Runcorn, United Kingdom**Job Description**: · Req No: R · Job Title: Field Service Technician · Collaborate with Innovative 3Mers Around the World · Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the compa ...
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Service Desk Rep
3 weeks ago
Lumen Crewe, United Kingdom**About Lumen** · **The Role**: · Based out of our Crewe office, you will be working as part of a team within the EMEA Service Desk function supporting Lumen's corporate technology customers who consume a diverse range of products from Lumen's Global Portfolio. · **The Main Respo ...
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Customer Service Rep
3 weeks ago
Fawkes & Reece Liverpool, United Kingdom**Location**: Liverpool · **Salary**: £Neg · **Contract**: Long Term Contract · **Type**: Full Time · **Reference**: Customer Service Rep_ · **Posted**: February 7, 2024 · **Responsibilities**: · Essential Qualifications/Skills: · - Previous administration experience · - Excelle ...
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Service Desk Rep
3 weeks ago
Lumen Crewe, United KingdomAbout Lumen · The Role · Based out of our Crewe office, you will be working as part of a team within the EMEA Service Desk function supporting Lumen's corporate technology customers who consume a diverse range of products from Lumen's Global Portfolio. · The Main Responsibilities ...
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Buyer
2 weeks ago
Cloud Nine Recruitment Group Chester, United KingdomReference #: VAC11026 · Location: Chester · **Salary**: £ £40000 · Sector: Food Packaging · Type: Permanent · Posted On: 21/11/2023 · Contact: Victoria Lindsay · **Key Responsibilities** · - Assist the Line Manager in overseeing procurement and stock control processes, to also in ...
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IT Service Desk Representative
3 weeks ago
iAM Compliant Limited Chester, United KingdomiAM Compliant · Location: Chester / Bath / Remote · **Salary**: Negotiable - Approx. £30k to £35k · IT Service Desk Support Representative · **Purpose**: _An IT Service Desk is a professional team who provides technical support and assistance to customers, virtually or in person. ...
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Fitness and Wellbeing Manager
2 weeks ago
Nuffield Health Cheshire, United Kingdom Full timeFitness and Wellbeing Manager · Chesterfield | Permanent | Full Time · Salary up to £27,500 per annum depending on experience · 40 hours per week · As the UK's largest Healthcare Charity, we need the right people to help us look after the nation's wellbeing. Now, we're lookin ...
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Fitness Instructor
2 weeks ago
Cheshire and Wirral Partnership NHS Foundation Trust Cheshire, United Kingdom PermanentJob summary · Would you like to make a difference to the health of vulnerable adults and young people? Would you like a non-traditional role working as part of an NHS clinical health care team? Do you have an interest in supporting people to improve mental health as well as phys ...
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Sales Administrator
3 weeks ago
Healthcare Matters Wrexham, United KingdomWe are looking for a Sales Administrator who takes pride in offering excellent service and someone who would take satisfaction from providing life enhancing products and services to people who really need them. · The role requires you to have a friendly and helpful manner. A prob ...
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Assistant Gym Supervisor
3 weeks ago
Plas Madoc Leisure Centre Wrexham, United Kingdom**All applicants must hold a level 2 Gym Instructor Qualification** · Splash Community Trust is a "not for profit" community charity. We offer a range of leisure services, a community café, community support hub services and provide vital links for the immediate and surrounding c ...
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Credit Control Administrator
4 weeks ago
Page Personnel Finance Runcorn, United KingdomThe purpose of the role is to support the credit control team in providing a professional administration service to the business whilst providing accurate,timely and relevant information.We have an opportunity for a Credit Control Administrator to join theCredit Control team. · * ...
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Credit Controller
4 weeks ago
Page Personnel Runcorn, United KingdomCredit Controller · - Permanent - Runcorn · **About Our Client**: · We are assisting a logisitics firm within the Runcorn area recruit for a enthusiastic and dynamic credit controller on a permanent basis. · - Posting and allocating receipts in accordance with customer remittance ...
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Credit Controller
3 weeks ago
Page Personnel Finance Runcorn, United KingdomWe have a vacancy for a full time Credit Controller in Runcorn. The office hours are Monday to Friday 8.30am to / 4.30pm or 5.00pm. The Credit Controller plays a vital role in the cash-flow of the organisation ensuring credit given to customers is monitoredand controlled effectiv ...
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Customer Sales Advisor
2 weeks ago
NWF Agriculture Limited Nantwich, United Kingdom**Job description** · **About Us** · NWF Agriculture started life in 1871 as a farmer-owned trading company and now forms part of the AIM market quoted NWF Group plc. · Covering the major dairy farming areas from Central Scotland all the way down the UK to Cornwall, our main busi ...
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Customer Service Representative
3 weeks ago
Airgas Newcastle-under-Lyme, United KingdomR Customer Service Representative (Open) · **Location**: · Stoke Calgaz (I) - Industrial spec gas · How will you CONTRIBUTE and GROW? · Customer Service Rep · NA · ____________ · Are you a MATCH? · NA · _____________ · Your differences enhance our performance · At Airgas, we are ...
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Recovery Support Volunteer
3 weeks ago
Change Grow Live Liverpool, United KingdomOverview: · Volunteers make an enormous contribution to our work at Change Grow Live. · Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation. · Would you like to join our growing team of volunteers, and make a real difference? · ...
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Prison Recovery Volunteer
3 weeks ago
Change Grow Live Liverpool, United KingdomOverview: · **Do you want to use your passion and skills to help others?** · At HMP Liverpool, we are looking for someone with vision and passion to help service users. · As a Prison Volunteer Recovery Support Volunteer, you will be working in close collaboration with Recovery Co ...
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Banking Operations Administrators
3 weeks ago
Gibbs Hybrid Liverpool, United KingdomBanking Operations Rep · - (Client Servicing & Cash Management) £20K-£24K · A number of new openings have arisen within Banking operations with our one of our prestigious Investment Banking Clients in Liverpool (Hybrid). · Our client is the winner of numerous awards and are highl ...
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Volunteer Group Facilitator
3 weeks ago
Change Grow Live Liverpool, United KingdomOverview: · **Do you want to work for a caring organisation that believes in people?** · **Do you want to make a difference?** · As a Group Facilitator with Change Grow Live, you'll work with people who use our services, helping them get to where they want to be. · At Change Grow ...
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Recruitment and Training Specialist
3 weeks ago
RGIS Liverpool, United KingdomAbout us · Stocktaking solutions for all types of retail stores, from global chain stores to the local supermarket. RGIS is the partner you can trust for stocktake accuracy, merchandising, store support, store compliance, store insights, store development and store planning. · ** ...
Customer Services Rep - Chester, United Kingdom - Gibbs Hybrid
Description
Customer Services Rep - Dutch Speaking
Duration: 6 months
Pay: £15/hour
Location: Chester (50/50 hybrid working)
Language requirements: Must be fluent in English and Dutch. French skills on top of the Dutch would be highly desirable