- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Manage and resolve customer complaints, ensuring a high level of customer satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain and update customer records in our database.
- Collaborate with other departments to ensure a seamless customer experience.
- Provide administrative support to the customer service team, including scheduling, reporting, and documentation.
- Identify opportunities for process improvements and contribute to the development of best practices.
- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in Microsoft Office Suite and familiarity with customer service software.
- Ability to multitask and prioritise in a fast-paced environment.
- Attention to detail and strong organisational skills.
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Training and resources to help you succeed in your role
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Customer Service Administrator
4 weeks ago
Page-Hired Guildford, United Kingdom**Customer Service Administrator - Guildford** · - Competitive salary and benefits package. · - Opportunities for professional development and career advancement. · - A supportive and collaborative work environment. · - Training and resources to help you succeed in your role · As ...
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CAPIO RECRUITMENT LIMITED Guildford, United Kingdom**Job Title: Client Services Administrator** · **Location: Guildford** · **Salary: £18,000-£21,000** · A unique award-winning conveyancing specialist law firm that promotes employee excellence is looking for an enthusiastic Client Services Administrator to join their busy team. T ...
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Investor Services Administrator
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Faith Recruitment Guildford, United KingdomInvestor Services Administrator · Guildford · £25, ,000 · Are you passionate about servicing clients and colleagues well on a daily basis? Do you have previous experience working with projects and happy supporting management? Our client based in Guildford are looking for an Inves ...
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Vehicles Service Administrator
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Mercedes Benz of Guildford Guildford, United Kingdom**Service Administrator** · **Mercedes Benz of Guildford** · An exciting opportunity has arisen to join us as a Service Administrator in Guildford. · The main purpose of the Service Administrator role is to assist and support the Service Team Managers and to maximise the sale of ...
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Customer Service Administrator
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Faith Recruitment Guildford, United Kingdom**Customer Service Administrator** · **Guildford** · **Temp Ongoing** · **Duties**: · - Collating and analysing data, checking for any anomalies that need to be addressed. · - Order processing. · - Pulling reports off Excel · - Analysing statistics · - Assisting with the implemen ...
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Customer Services Administrator
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The Recruitment Consultancy Guildford, United KingdomDo you have a passion for administration? This great employer is looking for an administrator to join their growing business. · Working for a high-profile law firm you will be responsible for a wide range of admin duties and file management. You will need to be comfortable in a f ...
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Administrator / Customer Services - Entry Level
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Cranleigh Personnel Guildford, United Kingdom**Job Title: Office Administrator / Customer Service Admin** · **Location: nr.Guildford, Surrey** · **Hours: Full-time (9:00am to 5:30pm)** · **Salary: £20,000 - £24,000 experience dependent** · **The Role and Opportunity**: · An excellent opportunity to join a fast-growing, inno ...
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Customer Service Administrator
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Page Personnel Secretarial & Business Support Guildford, United Kingdom permanentAs a Customer Service Administrator, you will be the first point of contact for our customers, providing outstanding service and support. You will handle inquiries, resolve issues, and ensure that our customers have a positive experience with our company. Your role will be crucia ...
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Client Services Administrator
3 weeks ago
AJ Chambers Guildford, United KingdomWe are currently representing an International Law Firm who are actively seeking a Client Services Administrator for their Guildford office. · You will be joining the Commercial Disputes Resolution team in a highly reputable firm. You will ideally have some admin/customer service ...
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Client Services Administrator
2 weeks ago
AJ Chambers Guildford, United Kingdom Full timeWe are currently representing an International Law Firm who are actively seeking a Client Services Administrator for their Guildford office. · You will be joining the Private Wealth Disputes team in a highly reputable firm. You will ideally have some admin/customer service experi ...
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Financial Services Administrator
2 weeks ago
mbf. Guildford, United Kingdom permanentMbf are working with a national financial planning organisation in Guildford to recruit a Financial Services Administrator. Our client has offices across the UK, this is a fantastic opportunity to join a friendly & professional practice at an exciting stage of growth. · The role ...
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CRM Service Administrator
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Eudonet CRM United KingdomDevenez notre futur(e) Consultant(e) Technique/Développeur(euse) · Développer les projets CRM de nos clients · Eudonet recrute un Développeur/Consultant Technique (H/F) · Editeur et Intégrateur de nos propres solutions CRM , 100% made in France de la R&D au service clients, EUD ...
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Service Administrator
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On Track Recruitment Farnham, United KingdomWorking as a Service Administrator for a national business in Farnham, you will play a vital role in a bustling and lively department. · You will be responsible for processing requests, and acting as first point of contact for established clients. As the Service Administrator, yo ...
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Drummonds Bathrooms Ltd Normandy, United KingdomDue to continued growth, we are looking for a Office / Customer Service Administrator to join our head office team. · As a luxury brand, customer service is a key focus in our business. Providing an efficient and accurate service is what can help us grow and make sure our custome ...
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Service Administrator
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Engiinia Ltd Farnborough, United KingdomMy client is a specialist in every aspect of lift design, installation, maintenance, and repairs, established in 2000. They are an independent, British business with an in-house design department capable of crafting bespoke solutions tailored to unique building and customer needs ...
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Service Administrator
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Securifix Aldershot, United KingdomSecurifix specialises in alarm, CCTV and door entry installations and maintenance within London and the surrounding home counties (Surrey, Hampshire, Berkshire etc). We have been established for over 30 years, holding a gold standard within our industryfor providing security to d ...
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Customer Service Administrator
4 weeks ago
Page Personnel Sales Guildford, Surrey, United KingdomAbout Our Client · A manufacturing business based in the heart of Guildford. · Job Description · Respond promptly and professionally to customer inquiries via phone, email, and chat. · Manage and resolve customer complaints, ensuring a high level of customer satisfaction. · ...
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Events & Services Administrator
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Andy Norman Associates Guildford, Surrey, United Kingdom £34,000An experienced Service Advisor is wanted for our clients Branded Franchised Dealership based in Guildford. Previous experience as a Automotive Service Advisor is advantageous. Please contact us in confidence, if you don't want your CV to be visible to many other agencies please a ...
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Events & Services Administrator
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Holt Automotive Recruitment Guildford, Surrey, United Kingdom £27,000 - £33,000Job Title:-Automotive Service Advisor · Location:-Guildford · Salary:- £27,000 OTE £33,000 · We have an Automotive Service Advisor role available in theGuildford area to join a very successful Volume Dealership Group. · Paying up to £27,000 basic OTE £33,000 · Premium brand wh ...
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Scheduling Customer Service Administrator
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Tate Woking, United Kingdom**Scheduling Customer Service Administrator** · IMMEDIATE START AND INTERVIEWS · Salary £23k-£26k · Based in Woking, Surrey · This is an office-based role: Mon to Fri 9am to 5pm · Parking available · **Our client is a small but fast growing business based in Woking recruiting for ...
Customer Service Administrator - Guildford, Surrey, United Kingdom - Page Personnel
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Description
As a Customer Service Administrator, you will be the first point of contact for our customers, providing outstanding service and support. You will handle inquiries, resolve issues, and ensure that our customers have a positive experience with our company. Your role will be crucial in maintaining customer relationships and supporting the overall operations of the customer service department.
Client Details
A manufacturing business based in the heart of Guildford.
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