- External IT Support
- 2nd line support for external customers
- Adhering to the ITIL standards
- Resolving software incidents in line with KPIs
- Provide remote desktop support
- Ensure support request 'tickets' are opened, updated and closed as efficiently as possible
- Software & network analysis, diagnosis, troubleshooting & debugging
- Active Directory Administration
- Managing NTFS Permission
- Smart ticketing expert
- Telephone & software support for field service engineers
- Microsoft Windows Server 2008 & 2012
- Working knowledge of SQL, Jira, Python or Oracle
- Knowledge of Networking
- Diploma or Degree in an I.T related field
- Understanding of Hardware, building PC's
- MS Office skills
- Proof of identification - if you apply for a job through us, we are required to ask you to provide proof of identification. We may also ask you for evidence of any training or qualifications that are mandatory for specific positions with particular companies.
- Referees - we will ask you for two references or two referees that we can contact on your behalf in accordance with Recruitment Employment Confederation (REC) guidelines. This information may then be passed on to a future possible employer, once you have given your permission.
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IT Helpdesk Analyst
1 week ago
Right Now Recruitment Epsom, United KingdomIT Helpdesk Analyst · Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. · Are you currently looking to secure your next opportunity within I.T? · Perhaps you have experience in First/Second Line Support, Application sup ...
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2 weeks ago
Just IT London, United KingdomAre you looking for an exciting new role? · About the Company · A global private equity firm is looking for an IT Helpdesk Analyst to join their dedicated and professional team, the IT Helpdesk Analyst will have responsibility for supporting the global IT function and will be sup ...
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7 hours ago
Right Now Recruitment Surbiton, United Kingdom Full timeIT Support Analyst · Are you currently looking to secure your next opportunity within I.T? · Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. · Or, you may be a graduate or equivalent within IT/Computer Science/Busines ...
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3 weeks ago
Opus Recruitment Solutions Ltd Epping, United Kingdom**IT SUPPORT** · **HELPDESK | DESKSIDE** · **OFFICE 365 | MS OFFICE · EPPING | REDBRIDGE_ · - **_Do you have a passion for IT- perhaps you've studied a degree or an apprenticeship, looking for your 1st/2nd role in IT support?_ · Then this is your chance to **start your career** i ...
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2 weeks ago
Byron Recruitment Epsom, United KingdomThis role is working for a prestigious and well regarded company in the Accountancy world. · It is a hybrid role with one day working from home in the week. · Day to day work will include: · - Providing telephone support to staff and a small number of clients and overseas offices ...
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Rawlinson & Hunter LLP Leatherhead, United Kingdom**Role**:Helpdesk Analyst · **Department**:IT · **Vacancy Location**:Leatherhead, Surrey with hybrid working available · **Contract Length**:Permanent · **Contract Type**:Full Time · **Your Opportunity and Role** · Rawlinson & Hunter LLP (R&H) is a 16 partner firm of Chartered Ac ...
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MandM united kingdom, United KingdomHelpdesk Analyst · Moreton on Lugg, Herefordshire, United Kingdom · Type: Permanent · Working Pattern: Onsite - 5:30am-5:30pm and 10:30am-10:30pm (4 on 4 off rota) includes regular weekend working · Who Are we? · MandM is one of the biggest employers in Herefordshire and one of ...
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1 week ago
Softcat Marlow, United KingdomDo you want to join a team who wants to enable the business to work smarter and faster by delivering reliable, scalable, and agile systems and applications.? · Do you work in a Helpdesk or Support Analyst role currently and looking for your next exciting move? · Join our IT Opera ...
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IT Helpdesk Analyst
3 weeks ago
Store Support Centre, Ruddington, Nottingham England, United Kingdom Temporary / Fixed Term ContractRole overview · At Vision Express we're passionate about what we do and customer satisfaction is at the top of our agenda. From our stores to our support center, everyone has a key part to play. · Based in Ruddington, Nottingham we're looking for an IT Helpdesk Analyst to work ...
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Access Social Care Central London, United Kingdom £28,000Accountable to: Head of Digital Content Location: Home based with occasional need to travel? · Type: Permanent, full time · Hours: Full-time (37.Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of l ...
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Access Social Care Bexley, Greater London, United Kingdom £28,000Accountable to: Head of Digital Content · Location: Home based with occasional need to travel? · Type : Permanent , full time · Hours : Full-time (37.Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality ...
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Access Social Care Bexley, United KingdomAccountable to: Head of Digital Content · Location: Home based with occasional need to travel? · Type : Permanent , full time · Hours : Full-time (37.5 hours per week) · Salary : £28,000 per annum · What we do · Access Social Care provides free legal advice and information for pe ...
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Ninehundred Communications United KingdomThe Ninehundred Communications Group is a successful communications company based in Doncaster, that has been trading for over 44 years and is looking for an IT Helpdesk Analyst. · As an IT Helpdesk Analyst, you'll answer incoming calls and emails, offering technical support and ...
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eFinancialCareers London, United Kingdom**Helpdesk Analyst - Desktop Support - Investment Management - Citrix / Windows / 365** · Helpdesk Analyst is required to join a medium-sized Asset Management organisation to work on supporting end users across the business. Based in London, it is a permanent opportunity, offerin ...
IT Helpdesk Analyst - Epsom, United Kingdom - Right Now Recruitment
Description
IT Helpdesk Analyst
Are you currently looking to secure your next opportunity within I.T?
Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer.
Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your skills further.
Our client based are looking for an Internal IT Helpdesk Analyst to join their established I.T team.
Job Type: Temp/Perm
Salary: Hourly equivalent of 25-27k
Location: Epsom
Role Type: Office Based - potentially flexible working once fully trained
Hours: 40 per week - Mon -Fri
Holiday: 25 days
Job Role
Desirable
The Employment Agencies Act (EAA) is a piece of legislation which sets a minimum standard of conduct for recruitment agencies in the UK.
What does the EAA mean for me?
The Act aims to protect the best interests of you as a candidate, as well as the interests of the hirer. Additionally, the regulations provide added protection for jobseekers and companies using the services of recruiters and stipulate how recruitment businesses should operate.
As part of meeting these regulations, you will need to provide us with some simple information, including but not limited to:
Informing you of Health & Safety practices
As well as providing you with factual and detailed information about a vacancy, we will share with you any Health & Safety documentation/requirements that the end employer has provided to us.
Limited Company contractors
If you are a Limited Company contractor, you can 'opt out' of the regulations. Whilst the regulations have been conceived to ensure greater legislative protection for candidates, there may be issues which conflict with the spirit of the IR35 rules.
Opting out of the regulations will have benefits if you decide that you want to be considered self-employed. This will mean you will not be afforded the same protection as that of our PAYE workers but does bring you a step closer to being seen as genuinely self-employed and therefore could be viewed as outside the scope of the IR35 tax rules. If you wish to opt-out, you need to do so before your contract starts. To do this, please inform your consultant and sign and return the EAA opt-out form. Please note if we do not receive your signed form then your opt-out will be invalid.
For more information on these rules and the implications and benefits of opting out of the Conduct Regulations, please take independent advice from Professional Passport or view the Government guidance - EAA guidance notes.
