Administration Support Officer - Stowmarket, United Kingdom - Babergh District Council and Mid Suffolk District Council

Babergh District Council and Mid Suffolk District Council
Babergh District Council and Mid Suffolk District Council
Verified Company
Stowmarket, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Babergh and Mid Suffolk District Councils - Stowmarket, IP14 5AT:


  • £22,369
  • £25,409 per annum (pro rata for part time):
-
Full Time, 37 hours per week pm, Monday
  • Friday):

  • Fixed Term or Secondment Opportunity for 6 months

Full time, part time and job share opportunities will be considered.

What we are looking for
We are looking for an
Administration Support Officer to join our team in
Waste Services. You will share our
values, commitment, and motivation to make a difference for our residents, clients, and communities.


About the role
As part of the councils' Waste Services team, the role will involve
both administration and customer service duties.


The position also involves general office duties and data entry, including processing requests and payments for services using our specialist systems.


About you

You would be required to demonstrate:

  • Excellent customer service skills in order to resolve queries and complaints at first point of contact.
  • Have the confidence and diplomacy required when the information being relayed may not be what the customer wants to hear.
  • Accurate data entry, with good attention to detail.
  • The ability to multitask and prioritise workloads, in order to cope with unexpected high demand.
  • Good telephony and IT skills, with a knowledge of Microsoft Office products.
  • Experience of working in a customerorientated service is desirable.

About us


Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work.

With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.


Benefits

  • Great opportunities for learning and development.
  • Suffolk Coaching and Mentoring Partnership.
  • Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years' service, plus bank holidays).
  • Competitive Local Government Pension Scheme.
  • Wellbeing Support Program.
  • Employee Assist Program.
  • Health Care Options.


For more information, visit our Employee Benefits page ) and view '
The best things about working for Babergh and Mid Suffolk District Councils (youtube)' **to find out what our employees say about working for us.


Our ways of working


Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote-based working (business needs permitting).

This has worked well for us and is something we will be continuing with.


We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.


For more information

Closing date: 5pm, 27 June 2023.


This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

DBS checks or police vetting will be required for relevant posts.
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