Senior IT Support Engineer - Bolton, United Kingdom - ITECCO
Description
Job Title:
Senior IT Support Engineer
Location:
Bolton + Greater Manchester
Salary:
£26,000-£34,000 + Mileage Allowance
My client are experiencing an exciting time of growth, with the new year comes an excellent opportunity to join a superb Managed Service Provider.
The company promote a fast paced environment with plenty of opportunities to learn, grow and develop whilstworking with customers from a variety of sectors.
We are keen to hear from passionate 2nd line engineers who have experience in an IT Support Role, that are now looking to join a team of likeminded engineers and progress their career.
What is the role?
- Provide a variety of Second
- Attend Customer Sites to provide solutions and hands on support
- Record incidents accurately and log the on the system
- Maintain the highest level of customer service at all times
- Support and mentor first line engineers
- Be involved in project planning and the rollout of new projects
What is required?
- Experience in a previous 2nd Line or 3rd Line position
- Excellent communication skills both written and verbal
- Flexibility in your approach to travelling to sites too support customers with both technical requirements and projects
- Be driven and keen to progress, develop and selfimprove
Technical Requirements?
- Windows Servers
- Networking
- Trouble Shooting, DNS, DHCP, LAN, WAN
- Active Directory
- Azure
- Remote Desktop Experience
- Upgrading and Migrating servers from Onprem to the Cloud
- Virtualisation
- VMware or Hyper v
- Strong Microsoft Stack
- Office365, SharePoint, Exchange
- Firewalls
- Sophos, Meraki, Draytek
Benefits
- Fasttrack career progression
- Flexible Working Hours
- Free Parking
- Regular Salary Reviews
- 28 Days Holiday
- Mileage expenses
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