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    Business Analyst - United Kingdom - Harwoods Group

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    Description
    Location Crawley, Buckinghamshire, United Kingdom, United Kingdom


    JOB PURPOSE

    As a Business Analyst within our Digital Business Transformation team, you will play a critical role in bridging the gap between business needs and technological solutions.

    This will involve prioritising functional and technical requirements, identifying the business need and determining what is feasible to deliver.


    Department/Business/Location:

    The Hive Reports to:

    Technical Architect Direct Reports:
    None KEY RESPONSIBILITIES


    • Takes full accountability for the successful definition and mapping of existing business process ('as is').
    • Takes full accountability for the successful definition and mapping of Proposed new business process ('to be').
    • Maintains records so that Harwoods leadership and key stakeholders can access and make use of the latest up to date 'as is' and 'to be' models.
    • Works with PM and other stakeholders to pro-actively highlight relevant risks, issues, actions, dependencies, decisions and assumptions related to their role, then works with them to propose or develop deliverable solutions; to enable successful project delivery.
    • When working on projects, maintains appropriate stakeholder engagement throughout the entire project lifecycle, adapting to various methodologies including Agile and waterfall.
    • Manages and conducts cross functional project engagement across a wide mix of business and technology divisions, located in multiple locations; championing collaborative working.
    • Management of key deliverables (such as user stories, process flows, use cases etc) to agreed specifications, timescales and budget whilst adhering to internal processes and controls.
    • To operate and develop, a robust set of business analysis processes in line with project management best practice.
    • Work closely to align Harwoods plans with strategic suppliers and agency partners plans, to ensure that all planning interdependencies are understood and tracked.
    • Support other project teams with documented methodology to ensure working practices and customer focused methodology is in place for future development.
    • Utilise data analytics tools to gather insights and support decision-making. Utilise data analytics tools to gather insights and support decision-making.
    • To support the project team to provide timely and accurate information Skills & Requirements
    • Minimum of 3-5 years of experience as a Business Analyst, preferably in a digital transformation environment.
    • Strong understanding of business processes, project management methodologies, and digital technologies.
    • Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and project management software (e.g., JIRA, Trello).
    • Excellent interpersonal skills with proven ability to build relationships with internal colleagues, partners and external suppliers, at all levels in order to perform role.
    • Well organised with the ability to manage several key activities across a number of projects adopting a hands-on approach.
    • Excellent analytical and problem-solving skills with ability to troubleshoot time critical issues.
    • Strong attention to detail; willing to take proactive action, and desire to roll up sleeves. The Harwoods Way Harwoods Group is a values led, family owned automotive retail group that was founded in 1931.
    Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:

    We Treasure our people and our customers We challenge ourselves to grow & improve We grab responsibility We run in the same direction as one team We inject energy and fun into our work We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN We operate across 6 counties in the South East of England, namely: Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including: recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

    We demand the best for our colleagues and our customers and look forward to your application at #J-18808-Ljbffr

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