Event Co-ordinator - London, United Kingdom - Reed & Mackay

Reed & Mackay
Reed & Mackay
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

REPORTING TO:

GLOBAL DIRECTOR OF EVENTS


As an international team of award-winning event management experts, we combine creative flare with logístical expertise and deliver client-led technology, all which produces outstanding and all encompassing event management solutions.

Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology.


Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forward, while ensuring we're everything our clients need today.


In May 2021, Reed & Mackay became part of the Navan Group and, together, we are setting the agenda for the future of business travel.

As a result of continued growth, we are expanding our events team.

In return for your energy, enthusiasm and hard work, Reed & Mackay offers a rewarding career, a friendly working culture, with excellent development opportunities and a strong benefits package.


We have ambitious growth plans and you will be an integral part of those plans, supporting clients to create the best events possible.


JOB PURPOSE:


The Co-ordinator: Events Recharge will be responsible for supporting the Global Events Director in a number of initiatives in relation to growing the Events business across the globe.

Particular focus will be on ensuring the smooth transition of Navan clients to the Reed & Mackay environment.


PRINCIPLE RESPONSIBILITIES:


  • Approval or denial of all Navan request on various slack channels and google forms
  • Support as a link and coordination between Navan sales and R&M implementation
  • Ensure Workflows, Pricing, Implementation etc are followed with no deviations for Navan clients
  • Act as a buffer between Global Director or General Managers and Navan Sales or CSMs in relation to new business, minimising disruption to Operations and supporting any questions raised
  • Generate and circulate reports from SalesForce on current status of sales leads in line with Workflow ie
  • Calls completed
  • Sales Brief circulated
  • Fees Agreed
  • Legals Agreed
  • Passed to HODs for Go Live Onboarding
  • Live
  • Oversee Workflows and Processes in relation to Navan clients integration into R&M environment, ensuring all teams are playing their part in as smooth a transition as possible
  • Supporting the Global Director with their day to day role, ie
  • Management of Global Director's schedule
  • Arranging meetings and booking meeting rooms
  • Overseeing travel arrangements
  • Joining meetings where appropriate and taking minutes, ensuring follow up on actions
  • Assistance with slide decks
  • Assisting our Senior Management when time permits
  • Other ad hoc duties as necessary

Operational Expectation

  • Strong Communication Skills
  • Experience and ability to adapt and thrive in a hypergrowth environment
  • Managing ever changing priorities
  • Confident with managing strong personalities
  • Experience of using Slack, Teams, Office365, Sharepoint, Google Suite, SalesForce
  • Experience of working in a fast paced environment
  • Working across UK/US time zones
  • Ability to remain focussed and deliver under pressure
  • Excellent communication and interpersonal skills across all levels
  • Confidence, opinions, good judgment, and an inclination to action

WHAT WE ARE LOOKING FOR

  • Word/Excel/PowerPoint and general IT skills essential
  • Strong multitasker
  • Team Player who is willing to learn and develop skills with direction from colleagues
  • Self Motivated and able to volunteer for additional responsibilities when workload is quiet
  • Creative, helpful, openminded and willingness to adapt
  • Articulate
  • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
  • Priority Setting: Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
  • Communication: Is able to clearly and succinctly communicate with clients & suppliers alike in a variety of communication settings and styles; can get messages across that have the desired effect.
  • Client Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.
  • Negotiating: basic negotiation skills with a willingness to develop
  • A quick learner, keen to move into the Events Industry, who can pick things up quickly and clarify instructions if unclear

INTERNAL RESPONSIBILITIES

  • Responsible for assisting with compliance to Reed & Mackay's c

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