Technical Level 4 - West Midlands, United Kingdom - Talent International
Description
Hybrid working - West Midlands base:
£46, ,000 salary + benefits
Network Infrastructure Engineer (Level 4)
Our critical public service client, currently going through a large-scale digital transformation programme, is looking for a Network Support Engineer at level 4 capability to help support the new world.
Key Responsibilities:
- Provide expert technical support to internal and external customers.
- Contribute to an efficient and effective customer service experience.
- Supervise and collaborate with colleagues as required.
- Ensure the delivery of highquality ICT services.
- Maintain and optimize specialist networks and equipment.
- Manage a wide range of technical areas, routing and switching, Cisco, Forcepoint and Checkpoint firewalls, Load balancers, Azure Security.
Experience Required:
- Extensive experience in physical and virtual team collaboration and workload management.
- Proven ability to solve complex problems, develop solutions, and manage systems effectively.
- Significant experience in supporting a diverse user base for hardware and softwarerelated issues.
- Expertise in complex issue triage, problem investigation, and coordination to resolution, including handling major incidents.
- Substantial knowledge of routing and switching, Cisco, Forcepoint and Checkpoint firewalls, Load balancers, Azure Security
You MUST be eligible for UK security clearances (A minimum of 5 years having lived in the UK)
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