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    Shift Leader - Woking, United Kingdom - K&Z Holdings - Pret A Manger

    K&Z Holdings - Pret A Manger
    K&Z Holdings - Pret A Manger Woking, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Hi

    We are looking forkitchen experienced supervisor to be able to run shift at nightwith 3 more people.

    Our pay 12.25 ph1.50 night shift premium . Also after successful probation periodyou will be eligible for 1.25bonus

    Pret A Manger Shift LeaderKitchen

    THE RIGHT PRETPEOPLE

    • Support and coach the team toensure they reach their potential in both the shop andkitchen
    • Support the training pathways to ensuretraining happens on time
    • Lead by example and behandson when required
    • Assign duties amongstteam members to match individual productivity rates skill sets andcurrent responsibilities
    • Coach the team forgood performance by offering good regular feedback andpraises

    AMAZINGSERVICE

    • Lead the Speed of Serviceprinciples
    • To ensure the team consistentlyfollows the 6 Key Pointsof Service
    • Follow theMBWA principles
    • Empower the team to deliverengaging Joy of Pret activities
    • Role model the3Bs and empower the team to Be Kind Be Honest BeGenerous
    • Ensure the Coffee Calling System isfollowed efficiently
    • To ensure all Marketplaceorders are prepared promptly andaccurately

    DELICIOUS FOOD ANDDRINK

    • To ensure the team consistentlydelivers delicious food by following the 6 Key Points ofProduction
    • To ensure the 11Step ProductionProcess is always followed to guarantee our customer safety andthat each product is accurately made andlabelled
    • To always follow the ProductionPrinciples putting customers needs first and never compromising onquality or freshness
    • Ensure How to Cards areused and followed consistently to deliver Pretstandards
    • Ensure Line Checks are carried outsuccessfully and any improvement needsactioned
    • To ensure no Made to Sell (MTS)rejects are on display in our Langars
    • Tocontinually develop the teams knowledge about the quality of ourfood and coffee
    • To ensure our Barista PreparedDrinks are made by trained employees consistently and to thehighest standard

    WELLLOVEDSHOP

    • To make sure Food Safety andHealth & Safety Standards are consistently followed tomaintain the safety of the team andcustomers
    • To ensure that all safety checks arecorrectly monitored and recorded
    • To takecorrective action immediately on issues that affect customers theteam or sales
    • To ensure the shop is clean safeand the equipment is always well maintained
    • Tofollow the Managing by Walking Around (MBWA)principles proactivelymonitoring Pret Standards and seeing the shop through the customerseyes
    • To demonstrate due diligence and reportand escalate any quality issues

    SHOPPROFITABILITY

    • To maximise sales labourefficiency and profit through the support of the Big 4 (ForecastingRota Ordering& Production)
    • Carry outordering accurately and in line with thebusinessneeds
    • Lead monitor and follow up on MysteryShopper requirements
    • To ensure good stockcontrol by following the 7 Steps ofUnaccounted
    • To ensure Prets Financial Standardsare always followed to minimise risks and ensure teamsafety
    • To always follow merchandisingguidelines and to ensure marketing is used effectively to drivesales

    GROWINGSALES

    • To always follow merchandisingguidelines and to ensure marketing is used effectively to drivesales
    • Support the execution of successful foodlaunches
    • Encourage clear and engagingcommunication between the kitchen and FOH to ensure business needsare met
    • To support Marketplaceopportunities

    Thisrole is only open to applicants within the UK or who already holdthe right to work in the UK we are not able to sponsor VISAs atthis time.

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