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Bedford

    Paralegal - Bedford, United Kingdom - East of England Ambulance Service

    Default job background
    Fixed-Term
    Description

    Job summary

    The Paralegal role will support the Head of Legal Services in:

    the investigation and management of clinical and non-clinical claims, in liaison with instructed solicitors and NHS Resolution

    inquest preparation and attendance including inquest advocacy, supporting staff attending inquests, the production of statements, and liaising with Coroners' staff

    Main duties of the job

    Key Responsibilities of the Role

  • Under the supervision of the Legal Services Manager, conduct a portfolio of Coroners' Inquest cases, ensuring compliance with the relevant legal and regulatory framework.
  • Providing briefings on inquests for review and decision by the Legal Services Manager.
  • Support the management of claims against the Trust in accordance with the NHS Resolution.
  • Follow the system set up to manage clinical and non-clinical negligence claims in accordance with the Trust's policies.
  • Enter claims details onto the Trusts risk management database (Datix), keep the database up to date and ensure that relevant actions are taken promptly.
  • Ensure claims are reported and copied to the relevant clinical and managerial staff and statements obtained in a timely way.
  • Establish and maintain contact with relevant current and former staff in order to facilitate obtaining comments and witness statements and ensuring their attendance at case conferences and trial during the claims process.
  • Manage archived claim files in accordance with legislation.
  • Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
  • To promote and enhance the image of the Trust at all times in accordance with Trust policies and procedures, promoting good relations with the public.
  • About us

    The Legal Services team is comprised of six members of staff and this team sits within the broader Compliance and Standards team.

    Job description

    Job responsibilities

    As above and key relationships will need to be developed with:

  • All members of the Compliance and Standards Department
  • Operational staff across the Trusts emergency, patient transport and wider Trust services
  • Area Coroners and the Coroners Officers
  • NHS Resolution
  • Panel and Trust solicitors
  • Person Specification

    Qualifications

    Essential

  • Law degree with minimum 1 years experience in related area
  • Skills

    Essential

  • Able to demonstrate excellent communication skills, both verbal and written.
  • Skills

    Desirable

  • Specialist knowledge of civil procedure rules and claims handling
  • Skills

    Essential

  • Competent user of Microsoft packages. Knowledge or prior use of DATIX.
  • Skills

    Desirable

  • Knowledge of confidentiality and data protection requirements
  • Skills

    Essential

  • Ability to summarise a multitude of information/data and provide succinct briefings
  • Experience

    Essential

  • Demonstrable experience of dealing with highly complex and sensitive issues
  • Experience

    Essential

  • Experience of collating evidence and investigatory work
  • Personal Attributes

    Essential

  • Able to manage multiple tasks, prioritise and manage work to meet deadlines.
  • Personal Attributes

    Essential

  • Ability to work independently and use own initiative, recognising when support or further advice is required


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