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Operations Manager
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Regional Operations Manager
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Regional Operations Manager
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Regional Operations Manager
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Regional Operations Manager
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Electrical Operations Manager
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Customer Operations Manager
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Electrical Operations Manager
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Customer Service Operations Manager
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Zachary Daniels Portsmouth, Hampshire, United Kingdom £90,000Zachary Daniels are partnering with a Luxury Retail Buisness looking for a Senior Customer Service Operations Manager to oversee and run their Service & Repair Centre in Southampton. This critical role will need someone with Manufacturing and Distribution experience as well as ma ...
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Area Operations Manager
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Operations Manager
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Operations Manager
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Project Manager Fuel Storage Operations
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Operations Manager
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Operations Manager
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Operations Manager
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CBC Resourcing Solutions Ringwood, United KingdomOperations Manager - Financial Services · £ £ Excellent Banking Benefits · South West Hampshire · We have an amazing opportunity to join a specialist division of a large banking, due to continued growth, success and development they have a new role for an operations Manager. · Th ...
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Operations Manager
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ZEST 4 TALENT LTD Portsmouth, United KingdomZest4Talent are recruiting an experienced Operations Manager to join a growing company based near Portsmouth, Hampshire. Joining their Senior Management team, you will be offered a competitive salary of £50k (negotiable dependant on experience). A 35-hourweek and 28 days holiday ...
Customer Service Operations Manager - Portsmouth, United Kingdom - Zachary Daniels
Description
Zachary Daniels are partnering with a Luxury Retail Buisness looking for a Senior Customer Service Operations Manager to oversee and run their Service & Repair Centre in Southampton.
This critical role will need someone with Manufacturing and Distribution experience as well as managing a large team of over 150 as well as a customer care team.
The Senior Customer Service Operations Manager will be responsible for the overall management and efficient running of the centre.Working on improving productivity, developing operational strategies to enhance production and servicing whilst streamlining processes to improve KPI output.nAs the Senior Customer Service Operations Manager you will have a background in production and manufacturing and have experience with managing and implementing large Projects.
Other Responsibilities include:
nMonitor department and overall productivity and address any arising issues promptly to maintain optimal efficiency and service quality.nEnsure comprehensive oversight of the input and output of daily operations across all departments, ensuring alignment with organisational goals and maintaining efficient workflow prioritisation.nInitiate and execute new projects and initiatives to meet the evolving needs of our brands and enhance CS operational effectiveness.nReview and monitor work volumes and allocation of resource to meet budget and service delivery targets.nAccountability for maintaining stock/spare parts integrity with the Spare Parts & Logistics Manager.nMonitor production standards using quality improvement methodologies and processes.nTake ownership of resolving production issues, ensuring effective resolution and follow-through.
Skills and ExperiencenAbility to create and translate strategic vision to drive organizational performance and change.nExperience of actively managing risk.nTrack record of fostering a positive and collaborative work environment.nAbility to inspire and motivate teams towards common goals.nExperience in influencing at all levels to achieve desired outcomes.nDemonstrated success in delivering major projects within budget, on time, and meeting quality standards.nProficiency in decision-making and problem-solving in high-pressure situations and acting quickly, when needed.nDemonstrable application of business process improvement tools and methodologies.nProven leader with a strong ability to coach, develop, and motivate your team with a strong understanding of people management processes and practices.nExperience in leading teams through change and ambiguity.nProven track record in an operations management role.
In return they can offer you a generous salary of up to £90,000 + Bonuses + benefits
BBBH30076
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