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    Showroom Host/hostess - United Kingdom - Renault Retail Group UK Ltd

    Renault Retail Group UK Ltd
    Renault Retail Group UK Ltd United Kingdom

    3 weeks ago

    Default job background
    Part time
    Description

    Part-time Showroom Host / Meeter-GreeterBrentford (TW8)Car Dealership Receptionist, Front of House, job share3-days on, 3-days off, job shareGBP19,585 pa (GBP12.

    15 per hour)

    Renault London West seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.

    We are looking for a confident individual who enjoys dealing with people both in person and over the phone.

    Previous Front of House reception or hospitality experience is essential.

    Officially entitled "Customer Diamond" this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

    Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom's point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

    Intermediate skill level in Microsoft Outlook, Word and Excel
    operating a telephone switchboard
    handling a computer-based messaging system

    As a result of the expected duties, particularly with meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.

    3 days on, 3 days off shift pattern
    ~ Alternating (job share) with another Part-time Receptionist
    ~ Averaging 31 hours per week across a 6-week rota.

    The role averages 31 hours per week and we require candidates to have eligibility to work 30+ hours per week on a permanent basis.

    You must also have a flexible approach to cover holidays and attend VIP events and training when necessary; overtime above the usual shift pattern will be paid at plain time.

    Per year , this can mean up to 15 additional days outside the usual rota when covering our other Part-time Dealership Host.

    8am to 6pm weekdays (with hr break)
    ~8:30am to 5pm on Saturdays (with hr break)
    ~10am to 4pm on Sundays (no break)

    This is equivalent to an hourly rate of GBP12.15 per hour and will be paid monthly.
    5 days annual leave, overtime for holiday cover, pension and superb career opportunities.
    No Agencies Please
    #
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