- This position is part of a small team of 4 within the Business Unit Directors and will support sales managers during site surveys.
- It could be an excellent match for a Fire Engineer looking for an office-based role or an HND / HNC engineering graduate.
- Offering on-site and remote support to customers by troubleshooting and identifying issues related to product misuse.
- Conducting feasibility and radio surveys following industry standards.
- Supervising technical assistance for customers both on-site and remotely.
- Collaborating with specifiers on technical project analysis.
- Ensuring compliance with fire security standards in project offers.
- Analyzing devices returned from the field using technical tools.
- Capability to handle customer inquiries via phone.
- Prior experience in the wireless fire sector is advantageous.
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Technical Support Analyst - Warwick, Warwickshire, United Kingdom - Jonathan Lee Recruitment Ltd
Description
Are you experienced in providing first-level technical support and searching for a new opportunity in Kenilworth? Jonathan Lee Recruitment is collaborating with a leading wireless fire company to find a full-time Technical Support Technician to assist the technical department with business needs arising from system installations.
As the Technical Support Technician, your responsibilities will include providing initial assistance to customers for engineering, fault finding, and technical requirements.
To be a strong candidate for this role, your skills and experience should include:
If this opportunity as a Wireless Fire Technical Support Technician in Kenilworth excites you, Jonathan Lee Recruitment is waiting for your application. Let us assist you with your next career move. To ensure a smooth processing of your CV, please refrain from including personal contact details like email, phone number, or location details.
