IT Support Technician - London, United Kingdom - Just IT

Just IT

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for an exciting new role?
About the company

Our client is a global sports and entertainment firm, they are looking for a 1st Line IT Support Technician to join their Orpington team.

You will be one of the first points of contact for 1st and 2nd line issues, supporting over 1,000 people globally acrossa number of agencies and sites.

This role will be based in their Orpington office.
Position Overview
This role provides an excellent opportunity to work in a demanding and vibrant IT environment. Our client is looking for someone who is enthusiastic and eager to learn and progress within the company.
Your technical responsibilities will include but not be limited to:

Logging calls and other activity as required
Logging and keeping track of hardware repairs and hardware assignments
Assisting with office moves and a wide range of other projects
Recognising and escalating problems to Tier 3 support
Installing and operating system software, patches and upgrades
Analysing troubleshooting and resolving hardware, software and networking issues
Configuring optimising and monitoring operating system software and servers
Liaise with suppliers to organise repairs
Assisting with and supporting Events

Essential Skills and personal qualities