Billing - Ashton-Under-Lyne, United Kingdom - OT Group

OT Group
OT Group
Verified Company
Ashton-Under-Lyne, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Key responsibilities & accountabilities

  • Sending Statements & copy invoices where requested.
  • Produce reports / invoices for clients for all system requirements.
  • Dealing with internal & external client queries
  • Update data which triggers monthly reporting
  • Ensure customers are invoiced promptly in accordance with their requirements.
  • Raising any adhoc invoices as and when required in an accurate & timely manner & the manual invoices reconcile with system generated invoices.
  • Monthly invoice reconciliations
  • Deal with customer's enquiries and able to identify & manage the need for credit notes.
  • Liaising with internal departments to resolve queries.
  • Be able to produce and manipulate Excel workbooks to intermediate level.
  • Contact a list of customers in association with billing to ensure that bills raised will be paid.
  • Other adhoc duties.
  • Clearing down contra transactions on ledgers

Key competencies

Agility - Ability to demonstrate quick decision making. Responsive to customer needs and is focused on delivery. Willing and able to adapt and flex approach to changing business and customer needs.

  • Customer focused and able to flex approach to meet different stakeholder requirements
  • Delivers on commitments
  • Able to manage in ambiguity and manage multiple priorities
Identifies change opportunities and drives change through the company


Partnership - Collaborates across the company and fosters long term relationships internally and externally. Communicates effectively, managing all stakeholders. Promotes effective team working which supports knowledge sharing and a positive and respectful working environment.

  • Pragmatic approach
  • Creates an environment where individuals can openly question, share information and give feedback.
  • Possess a positive attitude, with a high emphasis on building solid customer relationships, both internal and external.
  • Genuinely values others' input and expertise and is willing to learn from others

Innovation - Proactively seeks ways to improve products, services and processes. Demonstrates a creative approach to solving problems and generating innovative solutions, which may include simplification, automation and digitisation.

  • Understands the bigger picture
  • Questions and challenges others to get to the root of people and business issues
  • Curious, drives changes across the business through people and culture

Integrity - Takes accountability and owns issues. Finds solutions to challenges and is trusted to deliver consistent high quality outputs.

  • Maintains highest levels of integrity and confidentiality
  • Demonstrates empathy, tact and diplomacy when dealing with sensitive/ difficult situations
  • Takes accountability for delivering consistent high quality outputs
  • Openly challenges poor practices

Qualifications or equivalent experience

  • Relevant accounting qualification preferred but not essential.
- experience of accounts receivable preferred

  • Competent in Microsoft Office Suite (Excel intermediate/advanced level)
  • D365 Experience preferred

Skills & Knowledge

  • Customer focussed, the ability to understand the needs and priorities of our customers and the desire to deliver an outstanding service with a calm professional approach.
  • Must be flexible and open to meeting the companies changing priorities when required.

Department:
Finance
Job Type:Full Time
Job Location:Ashton-under-Lyne
Salary:Dependent on experience
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