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Kirkby Stephen

    Dispensary Manager - Kirkby Stephen, United Kingdom - Cumbria Health

    Cumbria Health
    Cumbria Health Kirkby Stephen, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for a highly motivated, strategically minded, experienced Dispensary Manager to join our team at Upper Eden Medical Practice and lead our Dispensers. Participating in the daily tasks of dispensing in addition to managing, leading, and encouraging the team's ongoing growth.

    32 hours per week

    CLOSING DATE: 19 MAY 2024

    We encourage you toapply as early as possible as this job may close earlier than the advertisedclosing date once enough applications have been received

    Main duties of the job

    To be responsible for ensuring the dispensary is well led and be responsible for the safe, accurate and efficient dispensing of medication to the entitled patient population, providing advice and support for both patients and colleagues at Upper Eden Medical Practice.

    In addition, the post holder will be required to manage the dispensary staff and support the multi-disciplinary team in line with the strategic objectives of the practice.

    All staff are expected to work to Cumbria Healths Values:

    Clinically focused - Everything every one of us does is for the patient

    Responsive - We listen and we respond quickly in a patient focussed way

    One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts

    High Standards - We provide skilled professionals working to the

    About us

    Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

    We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

    Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

    Listen to your heart. Have the work life balance you'd love.

    Job description

    Job responsibilities

    This list of duties and responsibilities, which follows,represents the broad range of tasks which may be required to be undertakeneither routinely or periodically. Thislist is not exhaustive, and the role may include additional duties which arenot listed here.

    Staff Management

    Providementorship and guidance for trainee dispensary staff, apprentices and students.

    Overseeingthe Dispensary teams annual leave, liaising with the Practice Manager whereappropriate.

    Linemanages the dispensary staff in accordance with current practice policy.

    Ensureteam members complete significant event forms correctly and in a timely manner.

    Being anexpert in all aspects of the clinical system and be able to train other teammembers, in the best use of the system.

    To beresponsible for the effective line management, appraisal, and development ofdispensary staff

    Carryout appraisals and identify training needs based on competencies required forthe DSQS.

    Tooversee training of new Dispensers.

    To leadthe team of Dispensers and organise a weekly rota or deputise the latter asrequired.

    To takeresponsibility for developing their own clinical competence, leadership, andreflective practice skills within the workplace

    Arrangestaff meetings and / or training, as required.

    Purchasing and Stock Control

    Ensuringthat all returned controlled drugs are disposed of and recorded correctly.

    Responsiblefor maintaining efficient, cost-effective stock control, minimising wastagethrough out-of-date stock.

    Inconjunction with the Medicines Manager ensure controlled drugs are dispensedwith in accordance with practice policy.

    To beresponsible for the commercial buying of drugs and Surgery sundries for thePractice.

    Tomaintain cost effective supplies of those drugs that are purchased centrally onbehalf of the Practice.

    Todevise and explain to each Dispenser the mechanisms for ordering from thecentral supplies.

    Tocomplete the annual DSQS as required with the Medicines Manager.

    Reconcileinvoices.

    Ensureprescriptions are collated, endorsed, and submitted to NHSBA each month andassociated analysis.

    Dispensary Management

    With theMedicines Manager review the latest guidance, ensuring the dispensary conformsto NICE, CQC, etc. guidance.

    Toliaise with the Lead GP and Medicines Manager for Dispensing over formularies.

    EnsureSOPs are in place and reviewed on at least an annual basis.

    To actas Health & Safety Committee Representative for the Dispensary.

    Partakein audits as directed by the audit lead.

    Toensure and maintain effective distribution of dispensing supplies to theSurgery.

    To focusefforts to the maximum benefit of the Practice with respect to the policydecisions made from time to time by the Practice.

    Person Specification

    Experience

    Essential

  • Experience of working in a dispensary
  • Experience of managing dispensary services in primary care
  • Experience of managing a team
  • Good clinical system IT knowledge of EMIS
  • Desirable

  • Broad knowledge of General Practice
  • Qualifications

    Essential

  • Qualified Dispenser (NVQ Level 2)
  • GCSE (or equivalent) English & Maths at Grade C (or equivalent) or above
  • Desirable

  • Managerial qualification to diploma level, or equivalent experience
  • NVQ Level 3 in Pharmacy Services or equivalent
  • Personal Circumstances

    Essential

  • Be flexible to the needs of the dispensary and practice.
  • Skills and Aptitudes

    Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills competent in the use of Office and Outlook
  • Clear, polite telephone manner
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (Planning & Organising)
  • Capable of managing payments (invoices, cash etc)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to lead a team and demonstrate leadership qualities
  • Ability to manage and develop staff (rotas, appraisals, etc.)
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.

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