Home Ownership Officer - Birmingham, United Kingdom - Trident Group
Description
Home Ownership Officer - Birmingham£29,711.25 per annum (plus £1680 car allowance)
37.5 hours per week
Ref/ 29363
The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.
Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.
Trident celebrates Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
You can take part in our regular meetings held by the group to discuss ways that we can aid our organisation in delivering its promise to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.
About the role
Do you have specialist knowledge of managing leasehold and Shared Ownership Homes? Are you self-driven? Do you have the ability to successfully manage multiple work streams? This job might be for you.
Part of the housing management department, we are seeking an individual who will work closely with the Income Team Leader to run a slick home ownership service.
You will be responsible for all aspects of frontline housing management of Trident's shared ownership and leasehold homes, as well as supporting the development of processes and working practices.
The Home Ownership Officer duties include: the recovery of rent/ service charges, staircasing and resales, leasehold consultations, resolving disputes and queries, RTB and RTA and other housing management activity such as ASB and lease breaches.
About You
- Proven experience of a home ownership role. A CIH qualification is desirable. It is essential that you have the ability to work under your own steam with mínimal supervision, organising your workload to meet goals and KPIs that are set.
- The post is full time, based at the Birmingham office, which includes some home working. With travel across the Midlands, the role qualifies for essential car user allowance.
- Sandwell
- Shropshire
- Derbyshire
- Dudley
- Coventry
Other benefits include:
- Generous holiday package with the opportunity to sell or buy annual leave
- Workplace pension
- Access to Health Care Benefit Scheme
- Access to Gym membership
- Cycle to work Scheme
- Eye care Vouchers
Applying
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
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