Case Worker - Newcastle upon Tyne, United Kingdom - Mental Health Concern

Mental Health Concern
Mental Health Concern
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Due to the continued success of our Together in a Crisis (TiaC) service, we are recruiting for new Case Workers to join our Newcastle Upon Tyne team

We have both part time (22.5 hours per week) and full time (37.5 hours per week)

Case Worker opportunities available. Please note, working hours include weekdays, weekends, and evenings (up to 10:00 pm).

We offer enhanced rates for unsociable hours.**Together in a Crisis provides a rapid response to people who, following contact with the NHS are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need.

As a Case Worker in this service, you will provide support focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources.

You will be giving in-the-moment support to de-escalate feelings of crisis as well as case work.

You will help co-produce a crisis plan, relapse prevention and other self-management tools in partnership with the individual, then support the individual through this.

You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.


An essential element is a skilled staff team, with local knowledge, able to listen to what is important to the individual, help the person explore the solutions available and prioritise the actions needed to resolve their difficulties.

We are looking for people who are passionate about empowerment, who can work alongside someone, so they have as much control as possible and leave more equipped to tackle future problems before they reach crisis point.

If people skills and problem solving are strong attributes for you, this may be the perfect role for you.

You will be agile working including working from various community hubs in Newcastle Upon Tyne with some home working.


About you

  • We would love to hear from you if you have:
  • A detailed knowledge of the effects of stigma and discrimination
  • A detailed knowledge of recovery in the context of mental health
  • Strong interpersonal skills
  • The ability to work to tight deadlines and effectively manage a caseload
  • Good IT skills
  • Selfmotivation and the ability to work effectively as both part of a team and independently
  • Have knowledge of issues surrounding homelessness, financial inclusion or substance misuse

What we offer in return


We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members.

In return for the hard work and dedication from our teams, we offer the following benefits:

  • 30 days Annual Leave plus Bank Holidays (rising to 32 days at 5 years' service) and with the option to purchase or sell days
  • Enhanced Pension
  • Wagestream ability to release earnings, giving you instant access to your pay
  • Refer a Friend payment, Cycle to Work & Enhanced Car schemes
  • Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
  • Free Will Writing and Confidential Financial Advice
  • Fully funded flu vaccines & eye tests
  • Technology salary sacrifice scheme for home appliances, tablets, mobiles, TV's, fitness trackers and more
  • Family friendly policies including Enhanced Maternity, Paternity and Adoption pay
  • Volunteer Programme
  • Enhanced Life Assurance Scheme
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