One Desk Advisor - London, United Kingdom - University College London

University College London

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ref Number
B

Professional Expertise
HR and Wellbeing

Department
Vice-President (Operations) (B01)

Location
London

Working Pattern
Full time

Salary
£33,259 - £38,466

Contract Type
Permanent

Working Type
Hybrid (20% - 80% on site)

Available For Secondment
No

Closing Date
12-Sep-2023

About us:

The Professional Services Hub within UCL brings together key customer-facing and transactional services across different functions; HR, Finance, IT and Business Operations.

The PS Hub is committed to delivering high quality & efficient services, with real emphasis on customer experience.

About the role:

In this role you will provide first line support and advice to our customers on a diverse variety of human resources queries and requests, ensuring the ticketing system is being used and updated in a timely and accurate manner.

The position will require building excellent operational working relationships with stakeholders and colleagues, in order to ensure everyone receives excellent service delivery within the published service standards.

Job Ref:

B

Closing Date:
:59 (UK time)

About you:

What we offer:

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days' annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
Onsite gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion:

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.