Customer Service Representative - Newcastle upon Tyne, United Kingdom - Jellyfish Energy

Jellyfish Energy
Jellyfish Energy
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Inbound and Outbound Phone Calls
  • Personal Management of call backs and customer updates.
  • Update and maintain customer records in the company's database
  • Liaise with other departments to ensure customer needs are met

Requirements:


  • Excellent communication skills, both written and verbal
  • Proficient with technology, including Microsoft Office and google drives.
  • Excellent attention to detail and accuracy
  • Ability to prioritize tasks effectively
  • Strong problemsolving skills
  • Ability to work well in a team environment
  • Prior experience in customer service or a related field is preferred, but not required

Pay:
£22,043.00-£23,000.00 per year


Benefits:


  • Casual dress
  • Company pension
  • Discounted or free food
  • Free parking
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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