Food & Beverage Supervisor - Kelso, United Kingdom - Navolio Limited Off To Work

Navolio Limited Off To Work

Verified Company

Kelso, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Food & Beverage Supervisor - Luxury Destination Hotel

Salary £25,376 per annum (£12.20 per hour)+ £3000 gratuities (average)
40 Hours

Food & Beverage Supervisor - Luxury Destination Hotel

Kelso, Scottish Borders

Salary £25,376 per annum (£12.20 per hour)

+ £3000 gratuities (average)

40 Hours

Great opportunity for career development
Our client operate one of Scotland's leading luxury, multi award winning country hotels. They are currently recruiting for an experienced

Food & Beverage Supervisor to join their dedicated team. As

Food & Beverage Supervisor you will support the Restaurant Manager with the day-to-day running of the F&B operation, ensuring the smooth delivery of services whilst creating an exceptional and memorable experience for your guests.

Food & Beverage Supervisor Key Responsibilities:

You will be responsible for the smooth running of the daily food and beverage operations in absence of the Restaurant Manager.
To work as part of a team, supporting and helping each other with developing and operating all aspects of the F&B operation.
You will assist with guiding and inspiring the F&B team to exceed in their roles, through guidance, training and leading by example.
You will deliver a memorable food and beverage experience for your guests, assisting them with menu choices in an informative and enthusiastic way.
Lead daily briefings to ensure all relevant information is shared and responsibilities delegated.
You will maintain the highest standards of service, room preparation and presentation throughout the Restaurants and Bar.
You will maintain consistent and effective communication with all departments to ensure the smooth running of the F&B service.
Be confident in and control cash handling and cash up procedures in line with policies and procedure, ensuring that any queries are rectified with accounts in a timely manner.
Proficiently up sell and encourage other team members to do the same at every opportunity.
You will ensure quality standards with respect to food, beverage and customer service are consistent and delivered daily.
You will actively manage on the floor while building a rapport with colleagues and guests.
You will manage guest recovery situations promptly and effectively and communicate updates.
Support management with stock takes, organisation and counting.
You will contribute to ideas and initiatives to develop our quality of service and increase revenue in the department.
Support with training of new team members.
You will give regular feedback and recognition to team members.
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships.
You are incredibly motivated and take pride in your work.
You have a passion for and understanding of 5star hospitality and delivering exceptional guest service.
You have strong organisational and leadership qualities.
You have excellent communication skills, both verbal and written with the ability to communicate effectively with people at all levels.
You are confident in handling guest complaints.
You can work well under pressure in a fast paced and changing environment.

Previous Experience:

Minimum of 2 years' experience in a similar role.
Previous experience in a supervisory role.
Experience, knowledge and understanding in the luxury hospitality industry.

This is an incredible opportunity to join a leading luxury brand. You will work with the finest food, wine & cocktails in immaculate surroundings. Working alongside a team of dedicated professionals who strive for perfection, delivery exceptional service to the discerning guests. As a highly respected, multi outlet brand there is huge potential for career development.