Customer Service Executive - London, United Kingdom - Australasian Recruitment Company

Australasian Recruitment Company

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CUSTOMER CARE ADVISOR
A leading UK hair and beauty brand is looking for a Customer Care Advisor to take ownership of the customer service function of the business

CUSTOMER CARE ADVISOR ROLE:

Responding to all external reviews to ensure high levels of visibly proactive customer service
Working with Area Managers, Salon Managers and Front of House where needed to flag and resolve issues
Identifying and flagging common issues or trends to the Ops Director and making recommendations to constantly improve service

CUSTOMER CARE ADVISOR ESSENTIALS:

Minimum 1 year of office experience
Excellent communication skills and attention to detail
Positive and highly proactive attitude

CUSTOMER CARE BENEFITS:

Service and product discounts
Career progression opportunities
Hybrid role, working 2 days from home
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