Food & Beverage Assistant - Shrewsbury, United Kingdom - Focus Hotels Management
Description
Job Ref:
FOC1078
Branch:
Mercure Albrighton Hall Hotel Spa
Location:
Mercure Albrighton Hall Hotel Spa, Shrewsbury
Salary/Benefits:
Competitive Salary + Tips + Share of gratuities
Contract type:
Permanent
Hours:
Part Time
Hours per week:
Expected 1-2 days per week
Posted date:30/11/2023
Closing date:01/01/2024
Albrighton Hall Hotel Spa are looking for a food beverage assistant.
Mercure Albrighton Hall Hotel Spa, managed by the Focus Hotels Management Group are seeking to recruit a food beverage assistant to join our team.
Who are we
Mercure Shrewsbury Albrighton Hall Hotel Spa is an 87 bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar.
Excellent service, quality foods and beverages and an overwhelming sense of teamwork are key to our success.
Role Responsibilities
- Passionate about hospitality, food, beverage, customer service
- Flexible in approach to both work and hours of work and a willingness to train and learn new skills.
- Provide prompt service and actively seek opportunities to drive guest satisfaction
- Ensure that you are fully aware of any relevant feedback from either guests or other departments
- Escalate any guest feedback quickly
- Respond to guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed
Key Requirements
- Previous experience of working within hospitality or customer service is ideal but not required
- Excellent interpersonal and communication skills
- Commitment to delivering a high level of customer service
- Ability to work in a fast paced environment
- Excellent grooming standards
Benefits
Enjoy various company's benefits including, meals on duty, full leisure club access, share of tips gratuities, bonus breaks, loyalty schemes and reward programs both national and international
Salary:
National living wage + tips + gratuities
Job Type:
Part time, casual and full time roles available
Working Hours:
Evenings.
Mercure Albrighton Hall Hotel Spa is an 87 bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar.
Mercure Shrewsbury Albrighton Hotel Spa is managed under franchise by Focus Hotels Management Group.
More jobs from Focus Hotels Management
-
Bartender
Shrewsbury, United Kingdom - 21 hours ago
-
Food & Beverage Assistant
Exeter, United Kingdom - 1 week ago
-
Hotel Receptionist
Hinckley, United Kingdom - 2 days ago
-
Breakfast Server
Stirling, United Kingdom - 3 weeks ago
-
Night Receptionist
Exeter, United Kingdom - 3 weeks ago
-
Receptionist
Exeter, United Kingdom - 2 weeks ago