Technical Support Assistant - London, United Kingdom - Airivo Limited
2 weeks ago
Description
Technical Support Assistant
Salary:
£25,000 pa
Background
Airivo are an established flexible office space provider of nearly 20 years that supplies offices to more than 140 business across 7 buildings and are looking to recruit a Technical Support Assistant that will be based predominantly in their Boston Manor office in West London.
Duties
Duties include (but are not limited to):
- Troubleshooting internal PC, printer and network issues with assistance from our PC support provider
- Troubleshooting Airivo clients' network and telephony issues with assistance from our network and telephony support providers
- Producing 2D and 3D floorplans for use as marketing materials
- Resolving issues with the building's technical systems such as access control and CCTV
- Handling and housekeeping of new users including requesting changes to SharePoint permissions
- Being involved in all major IT and Telecoms projects across the portfolio.
- Providing technical training for new starters
- Monitoring and internally communicating potential cyberthreats to the Airivo Team and providing awareness training
- Managing backups and recoveries for all systems
- Providing information relating to telecoms billing & procurement matters
- Provide backup support to Centre Teams by way of admin support or reception cover
Competencies
- A positive approach and good customer facing skills
- A good knowledge of Microsoft Office 365 including Outlook, Excel, Word, and Power Point
- A familiarity with IT networking (firewalls, switches and ethernet devices)
- Excellent written and verbal communication skills
- Good organisational skills with the ability to manage deadlines and prioritise tasks
- A flexible approach to working from other centrelocations as required
Salary:
£23,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- IT support: 1 year (preferred)
Work Location:
One location
Application deadline: 31/03/2023
Expected start date: 06/03/2023
More jobs from Airivo Limited
-
Service Coordinator
London, United Kingdom - 3 weeks ago
-
Technical Support Assistant
London, United Kingdom - 3 weeks ago
-
Service Coordinator
London, United Kingdom - 1 week ago
-
Service Coordinator
Brentford, United Kingdom - 2 weeks ago
-
Cover Service Coordinator
London, United Kingdom - 2 days ago