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    Retail Fraud Analyst - London, United Kingdom - Total Security Services

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    Description

    Security & Profit Protection Analyst - London (Highams Park)

    Pay rate £15.00 per hour

    Our Group Operations teams are right at the heart of what we do. Surrounded by some of the best operation specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

    To provide an analytical and investigative support service to the Group Operations Retail via the Security & Profit Protection team. This role has two primary objectives a) to detect and resolve possible fraud and theft against our customers, b) provide ongoing assessments of the current stock loss position for the business including external data and internal loss data.

    What You'll Get:

    The world is changing and it's important we support our colleagues. People are at the heart of what our customer does best so it's essential we provide the right environment for you to perform at your best.

    What You'll Do:

    In your role, you'll collaborate with different people across a range of skill sets. Here's a flavor of your day-to-day:

  • Work closely with the Security & Profit Protection Team to provide data analytics and gap analysis of key areas of compliance within the retail environment.
  • Prepare reports on stock loss trends for senior management identifying opportunities for data driven stock loss reduction.
  • Maintaining and monitoring our Data mining system, ensuring daily data loads are clear of errors, updates of key data streams from different functions and troubleshooting any issues.
  • Undertake designated projects and assist other members of the team with ad-hoc project tasks that are critical to the department's strategic objectives, as agreed with the line manager.
  • Liaise with the Group Retail Operations team to produce best practice solutions.
  • What You'll Bring:

    Here at TSS, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

  • Experience in retail risk, compliance, and loss prevention.
  • Experience and understanding of the IntelliQ data mining system or similar fraud detection platform
  • Third Level Education or equivalent preferred
  • Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel
  • Ability to work on own initiative to meet and deliver results to often short and demanding deadlines.
  • Strong planning and organisational skills, ability to plan and prioritise work schedule and work within agreed timescales.
  • Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and talented individuals where you'll truly belong, collaborating on projects that will shape the future of our industry.

    If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at TSS.

    If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

    All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.


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