Customer Support Executive - Watford, United Kingdom - Red Door Recruitment

Red Door Recruitment
Red Door Recruitment
Verified Company
Watford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

We are currently recruiting for an exciting customer orientated role within the FMCG industry where you'll enjoy a varied account management role, working in a fast-paced environment.

You'll join a friendly, enthusiastic, ambitious, and very supportive team. You will have every opportunity to continually learn & develop through shadowing, training courses and more, to ensure that you are the best you can be


This company offer the opportunity to feel good about being part of a company that uses its profits to support good causes through their social impact activities.


You will get a unique experience and view of the FMCG industry from behind-the-scenes, immersing yourself with suppliers and retailers, talking to different people every day and building long-lasting and trusted relationships.


What's in it for you?
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Salary: up to £27k:

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Hours: Monday to Friday 9-5 and 4pm finish on a Friday:


  • Working from home 3 days and in the office 2 days a week:
  • 25 days annual leave
  • 12.5% pension
  • Free healthcare for employee, family at a discounted rate
  • 4 x life assurance
  • Join an enthusiastic and ambitious team, with a great team spirit and humour to match
  • Talk to different people every day and build longlasting and trusted relationships.
  • Learn & develop alongside a supportive team, through shadowing, training courses and more
  • Feel good about being part of a company that uses the profit we generate to help good causes through their social impact activities
  • A great worklife balance through hybrid working, where your empowered & trusted to manage your time

Key Responsibilities:


  • You will be looking after several customers, delivering insights and value, while managing account renewal. You will set up trials and manage customer web subscriptions, as well as seek out opportunities to upsell
  • Putting sales orders onto the CRM system and keeping the database accurate and up to date
  • Sharing your ideas about what works and what we can do better

What the employer is looking for:

  • You'll live and breathe Customer First, with an innovative and agile approach
  • You'll enjoy working in a fast paced, target driven environment
  • You'll enjoy working collaboratively in a team and sharing your ideas
  • You'll have a thirst for knowledge, with the ability to communicate effectively
  • You'll have exceptional organisational skills, be process driven with good time management
  • You will be resilient accepting and learning from mistakes and building future solutions.
  • Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

Salary:
Up to £27,000.00 per year


Benefits:


  • Company pension
  • Life insurance
  • Private medical insurance
  • Work from home

Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in Watford, WD25 8GD
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