Technical Support Consultant - Leeds, United Kingdom - Applanix

Applanix
Applanix
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Your Title:
Technical Support Consultant


Job Location:
Leeds, UK


Our Department:
Construction


Interested in positioning yourself with an innovative industry leader and becoming one of our experts?

Do you want to help support customers from around the UK to get the best out of our software, allowing them to detail the iconic structures across the globe?

We are looking for a Technical Support Consultant, emphasis on the Technical, to join our Services team in Leeds. This is not a call centre, this is a team of people working together to help customers get the best out of Trimble's Tekla software suite.

What You Will Do:

-
Creating, updating and delivering training courses either in our Leeds based training centre or at sites around the UK/Ireland.
-
Building our knowledge base by writing technical support content to Tekla User Assistance site

What Skills & Experience You Should Bring:


  • Professional experience of using Tekla Structures
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Strong problem solving and communication skills
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Ability to produce clear and structured texts
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Fluent written and spoken English.
-
Utilise excellent analytical and problem solving skills.
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Are patient and organised with the ability to multi-task.

We also appreciate:

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General understanding of software development processes
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Passion for customer service and customer satisfaction.
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Have a degree in Civil/Structural Engineering or equivalent, from an accredited University.

About Our Construction division**
Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
**Trimble's Privacy Policy
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