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LAC/Adoption Coordinator - Ashford, United Kingdom - East Kent Hospitals University NHS Foundation Trust
Description
Job summary
Provide comprehensive administrative, clerical and audio typing support to Community Child Health clinicians providing our LAC (Looked After Children) and Adoption Service, as requested and appropriate.
As a first point of contact for the LAC/Adoption Service provided by Community Child Health within East Kent Hospitals and deal effectively and courteously with all enquiries from Social Services, GPs, patients, other departments within the Trust and all other service users.
Process all LAC/Adoption requests for initial and review health assessments in accordance with Trust processes and procedures. Liaise with prospective adopters regarding appointments with medical advisor for Adoption.
Main duties of the job
Process Adult Health Forms (AH) for completion by Medical Advisor ensuring processed to comply with time scales/deadlines for Panel dates.
Transcribe from audio or copy type as appropriate, all clinic letters and other correspondence as required, ensuring that layout, spelling, grammar and punctuation is consistent.
Maintain a filing system that facilitates the effective running of the department.
Attend meetings as requested, taking notes if necessary.
Maintain LAC & Adoption Standard Operating Procedures for department.
Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and where this is not achievable, give notification promptly, with reasons, to line manager.
Provide support to other members of the secretarial and admin team, providing cross-cover during periods of annual leave and sickness as required.
Make appointments as appropriate, in line with government and local targets and in line with the Trusts Patient Access Policy. Where this is not achievable give notification promptly to line manager.
Undertake other clerical duties to ensure the smooth running of the office, answering telephone calls, and dealing with enquiries, redirecting and relaying information as and when necessary and directed by the Office Manager.
Work as a member of a team to provide high quality administration support, developing effective working relationships with other members of the Trust.
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a
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