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    Pharmacy Invoice Clerk Band 3 - London, United Kingdom - Lewisham and Greenwich NHS Trust

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    Permanent
    Description

    Job summary

    A vacancy has arisen for a full-time invoice clerk in the pharmacy department at Lewisham hospital.

    The role will be to ensure that invoices are passed within the pharmacy department in a timely and efficient manner following local policies and procedures which comply with the trusts standing financial instruction, as well as providing administrative support to the pharmacy department.

    Main duties of the job

    In order to be successful in this role, you will need to be organised, motivated, have excellent communication and people skills as well as the ability to adapt quickly to new situations.

    About us

    Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream
  • Job description

    Job responsibilities

    JOB PURPOSE

  • To ensure that invoices are passed within the pharmacy department in a timely and efficient manner following local policies and procedures which comply with the Trusts Standing Financial Instructions
  • KEY RELATIONSHIPS

    Internal: Principal Technician for Stores and Distribution, Finance Personnel, Pharmacy Stores Managers and Stores and distribution staff.

    External: Customers/ Suppliers/Manufacturers, Shared Business Services (SBS) Commercial Medicines Unit

    DUTIES AND RESPONSIBILITIES

    Invoicing

  • To process and pass for payment pharmacy invoices for drugs, homecare, medical gases, dietetics and related sundries using the Ascribe computer system in a timely and accurate manner
  • To check all entries on invoices are correct with respect to goods received including checking quantities, prices against delivery notes and bring any errors to the relevant Managers and/or Chief Technician for Purchasing, Stores and Distribution attention
  • To check that the prices charged on invoices are correct with respect to national, regional and local contracts and query with CMU, suppliers necessary to resolve.
  • To check that the correct contract brand of goods were ordered and bring any errors to the relevant Managers and/or Chief Technician for Purchasing, Stores and Distribution attention
  • To contact companies with regard to any invoice/statement queries and chase credit notes to follow this through until the problem has been resolved
  • To be responsible for ensuring the processing of all invoice paperwork is undertaken in a prompt manner to maximise discounts received and ensure appropriate use of NHS resources
  • To meet required deadlines for submission to Shared Business Services
  • To file paperwork in an organised manner retrievable for financial audit
  • To assist with writing and maintaining procedures relating to invoicing
  • Shared Business Services

  • Resolve queries from SBS and suppliers using both the SBS and Ascribe system
  • Responsible for ensuring that the import file for payment sent to SBS reconciles with the reports produced on the Ascribe system
  • Responsible for ensuring that new suppliers are set up on the SBS system and that the Chief Technician for Purchasing, Stores and Distribution is informed in order that Ascribe is kept up to date.
  • General

  • To answer telephone enquiries regarding invoices from Trust staff, external customers and companies providing a high standard of customer care.
  • To assist with the induction of training of new staff.
  • To practice good communication skills in a customer focussed manner
  • Complying with all Trust and departmental policies and procedures, working safely and efficiently
  • To be responsible for the accurate data entry on the computer system
  • To undergo training to ensure competence attending training courses/study days as necessary.
  • To attend departmental meetings, keeping oneself informed and communicating information.
  • Undertake mandatory annual training manual handling, fire safety and basic life support
  • To be available to work across site when the need arises, to support continuity for pharmacy invoice related activities.
  • To maintain a portfolio of Continuous Professional Development.
  • To accept any other responsibilities as may reasonably expected by the Chief Pharmacist.
  • Person Specification

    Qualifications & Training

    Essential

  • GCSE or equivalent Grade A - C in English and Mathematics
  • Desirable

  • European Computer Driving License
  • Experience

    Desirable

  • Invoicing experience preferably in a pharmacy setting
  • Pharmacy experience
  • Knowledge & Skills

    Essential

  • Demonstrated ability to communicate routine/non routine information effectively using clear written and spoken English
  • Demonstrated ability to work under pressure accurately
  • Demonstrated ability to prioritise and organise routine daily tasks using own initiative
  • Computer literate. Able to use Microsoft word, excel and outlook
  • Desirable

  • Knowledge of pharmacy contracting

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