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    Associate- Financial Services Dispute Resolution - Leeds, United Kingdom - Tribe Recruitment

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    Description

    My client are a leading player in the financial services industry, and are dedicated to providing cutting-edge payment processing solutions which are tailored to a diverse range of merchants across various sectors.

    They understand that the landscape of financial transactions is constantly evolving.

    In response to this, they have positioned themselves to deliver secure, reliable, and scalable payment solutions and strive to provide businesses the ability to navigate the digital payment landscape with ease.

    They are seeking a proactive and attentive Fraud and Risk Associate to join their growing team. The successful candidate will play a pivotal role in managing and nurturing merchant and bank relationships.

    Candidate responsibilities will revolve primarily around monitoring and reviewing the portfolio of merchant accounts, building strong relationships, and handling day to day queries and tasks.

    You should be adept at analysing account performance, identifying areas for improvement, and thriving in a fast-paced environment.


    Risk and Account Management:

    • Assist in overseeing and managing a portfolio of merchant accounts.
    • Collaborate with merchants and acquiring banks.
    • Performance and risk Analysis:
    • Analyse account data to identify merchant trends, issues, and opportunities.
    • Use data-driven approaches to review account performance.
    • Maintain accurate and up-to-date account documentation, ensuring banks are provided with such documentation when required.
    • Proven ability to build and maintain strong relationships with merchants and acquiring banks.
    • Occasionally identify upselling and cross-selling opportunities within existing accounts.
    • Ability to analyse merchant performance and draw meaningful insights.
    • Continuous commitment to staying informed about industry trends and advancements.
    • Prior experience within risk analysis


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