Administrator - Bedlington, United Kingdom - Northumbria Healthcare NHS Foundation Trust

Northumbria Healthcare NHS Foundation Trust Bedlington, United Kingdom

2 weeks ago

Permanent

Description

Job summary

An opportunity has arisen for a temporary Band 2 Administrative Assistant to work in the Continuing Healthcare Administration team who support the Continuing Healthcare Nurse Assessor Team.

The post holder will be a key member of the administrative team based at Foundry House, Bedlington. The successful candidate will be a vital member of the Continuing Healthcare Admin Team which comprises of a Lead Administrator, Band 3 and Band 2 Admin Assistants.

Please be aware that this post is within service subject to the potential TUPE out of Northumbria Healthcare Foundation Trust.

Main duties of the job

The post holder will provide a high quality, comprehensive administrative service to enable the efficient running of the Continuing Healthcare Nurse Assessor Team. Duties will include answering the phone, processing mail, inputting of information, booking meetings, ordering office stock, collection and data input of statistical information and general office duties including typing and photocopying.

Essential Criteria includes:

RSA II or equivalent experience

Qualification/experience in typing/word processing, keyboard skills, databases and spreadsheets

Knowledge and experience of a Health Service Environment

Literate and numerate

High Standard of written English

Must be able to demonstrate the English Language proficiency level required for this post.

Ability to communicate with a wide range of professionals in an efficient and effective manner

Confident, assertive but sensitive approach

Ability to work as part of a team

Ability to work under pressure and present a calm and professional manner at all times

Excellent organisational skills

About us

Northumbria Healthcare Trust is an outstanding, innovative Health Trust that provides care and support in the Northumberland and North Tyneside areas. The Trust provides excellent opportunities for training and development.

Job description

Job responsibilities

To provide, and consistently maintain, a high standard of administrative support to the Nursing Care Assessment Team

To maintain an up to date database of clients for the Nursing Care Assessment Team

To assist in the communication of the requirements of the Nursing Care Assessment Team to nursing home managers, hospital staff and clients

To arrange meetings and appointments for Nurse Assessors

Diary Management (organising and cancelling)

Request room availability

Type letters and other correspondence to clients, nursing homes, next of kin and the local Authority

To maintain the computer and paper-based records systems in accordance with Trust Policies and Procedures to ensure their comprehensiveness, consistency and accuracy.

Other duties commensurate with the grade of the post as may be required from time to time.

To participate in training to ensure that your own skills, knowledge and attitudes are maintained/improved.

Assist in training new and existing new staff, sharing knowledge with colleagues

Maintaining client information on shared drives

Adding and removing CPC provisions

Dealing with queries/complaints end of life clients, distressed clients

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS

Person Specification

Qualifications

Essential

RSA II or equivalent experience

Qualification/experience in typing/word processing, keyboard skills, databases and spreadsheets.

Desirable

Experience/qualification in medical terminology.

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