Ward Clerk - Newport, United Kingdom - St David's Foundation Hospice Care

St David's Foundation Hospice Care
St David's Foundation Hospice Care
Verified Company
Newport, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
About the role


Salary:
In line with National Minimum Wage


Hours: 15 hours per week (Monday and Tuesday)


Closing date:
Monday 31st July 2023


Role type:
Permanent


Job Summary:


To provide administrative support to the Inpatient unit, having up to date knowledge of Ward Clerk duties and responsibilities would be desirable.


Key Areas of Responsibility:

Admin support for In-patient Unit

Referrals/CANISC

Opening up and closing admin office and reception.
Adding new referral into Canisc - generating referral paperwork and passing information to staff.

Maintaining referral database - updating list of outcomes for referrals - ensuring Canisc is updated and referrals are not left un-actioned.

Admissions/Outcomes/CANISC

Producing patient folders for patient being admitted
Producing appropriate patient paperwork including Canisc information, results and reports, producing patient labels etc
Maintaining and updating patient files and information
Maintaining and updating admission database and ensuring Canisc is correct
Patient outcome administration - Canisc and spreadsheet
Dr's Discharge letters on Canisc and letters sent to GP's etc
HIW form production and ensuring sent at appropriate time
GP update letters
Inputting MDT reports per patient
Ensuring paperwork for MDT meeting available & attend MDT
Inputting Dr Weekend handover sheets - per patient
Prepare trolley for ward rounds

General

Transport bookings
Faxing and dealing with pharmacy requests
Physio requests etc
Scanning files and maintain filing system
Maintenance and production and updating of hospice forms
IT and Canisc support for clinical and admin support
Ensuring notes trolley and filing are tidy and up to date
Ensuring donations are dealt with appropriately
Strip and scan notes
Ensure visitors are dealt with appropriately

Stationery / Ordering

Order and maintaining stationery suppliers

Reception / Volunteers

Delegate tasks to volunteers as necessary and appropriate
Manage, support and develop rota for reception volunteer to ensure reception is covered
Support volunteers and ensure jobs are completed as necessary

Statistics

Producing and maintaining on going statistics for referrals, admissions and bed occupancy
Ensuring statistics are correct with internal database and also match information and statistics recorded on Canisc
MDS reports
Record In-Patient daily stats
Person Specification

Qualifications and Training

Level 3 Diploma for medical secretaries (would be beneficial)
GCSE or equivalent in Maths and English

Essential

A good knowledge of medical terminology
Previous experience of working within a medical background
I.T. literate with a proven record working knowledge of MS Word and MS Windows
Accurate audio typing skills
Ability to work with minimum supervision
Excellent organisational and communication skills
Articulate and flexible
Proven ability to manage and prioritise a defined workload
To carry out any other duties which may be required

Desirable

Certificate in medical administration
Experience in a similar type role
Experience of working within the voluntary sector
Experience of working in a healthcare setting
Proven experience of managing a small team
Bi-lingual/Welsh speaker

Other Information
Health and Safety


To ensure that the agreed procedures are carried out and be aware of the responsibilities placed on employees under the Health and Safety at Work Act.

To maintain a safe environment for employees and visitors.

Data Protection


If you are required to do so, process and/or use information held on a computer or word processor in a fair and lawful way.

To hold data only for specific registered purposes and not to disclose it in any way incompatible with such a purpose.

To disclose data to authorised persons or organisations as instructed.

Equal Opportunities


It is the aim of St David's Hospice Care (SDHC) to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable.

To this end, SDHC has an Equal Opportunities Policy and it is for each employee to contribute to its success.

No Smoking Policy

SDHC operates a No Smoking policy.


Conditions of Service:

In accordance with SDHC Employment Manual.

Pension Scheme

A Pension Scheme is offered on appointment. Staff may prefer to make their own arrangements.

Confidentiality

All information concerning patients/clients and staff must be treated as strictly confidential at all times.
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