Account Manager - Cheltenham, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Cheltenham, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

My award winning client who are based in beautiful offices in central Cheltenham, are currently looking to expand their team and recruit an additional Account Manager to join their customer service department.

This role will work as part of a growing andsuccessful business who pride themselves on their team culture.

Company Benefits:

Starting Salary £25,000 plus commission
33 days' annual leave, including bank holidays
Government pension scheme
Company Bonus Scheme

Duties to include:

Responsibility of a portfolio of clients
Maintaining and growing client relationships
Resolving complex queries with clients and suppliers in an efficient manner
Producing reports for clients
Maintain a broad knowledge of industry rules/issues
Manage relationships with internal operational functions to endtoend operational service
Analyse & address issues and implement measures to ensure customers' demands are me

Experience Required:

Experience of working for a competitor or utility sector company
Experienced in using MS Excel, basic formulas and functions such as vlookup
Excellent written skills
Extremely well organised, able to prioritise and manage a busy and changing workload
The ability to quickly learn and retain knowledge
Passion for providing best in class customer service
UK Utilities knowledge preferable but not essential
A proven track record of delivering results in a fastpaced environment
Good facilitation, presentation and influencing skills
A high level of verbal, critical, and analytical skills, and sound commercial awareness
3rd Party Relationship Management experience.

For immediate consideration, please APPLY today