Customer Service Operative - Sutton, United Kingdom - Page Personnel Secretarial & Business Support

Tom O´Connor

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Tom O´Connor

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Description

Working in a successful and busy team, you will be responsible for providing an excellent service to existing clients and advising on a diverse range of services for the business.

This is a varied role which would suit a positive and driven individual whoenjoys working in a close team dynamic.


Client Details


My client are a family run business who have achieved a lot of success over recent years by winning successful contracts which will allow the business to continue to thrive in a competitive industry.

They have a supportive working environment and alwaysgo the extra mile in ensuring customers receive the best possible service.


Description

The main duties of the role will include:

  • Answering calls regarding updates on job orders and progress
  • Logging new job orders onto the CRM system
  • Sending out confirmations to customers and following up
  • Providing an excellent standard of service at all times
  • Record all call information onto the system accurately
  • The working hours are Mon to Fri 5 or Mon to Fri 6 with one Saturday a month 5.

Profile

  • Excellent customer service skills
  • Positive attitude to completing tasks
  • Attention to detail
  • Team player
  • Enthusiastic and driven

Job Offer

  • Full training provided
  • Supportive working culture
  • Great company benefits

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