Aftersales Manager - Narborough, United Kingdom - KPI People

KPI People

Verified Company

Narborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Aftersales Manager - Leicester

Basic Salary £40,000
OTE £50,000 no ceiling
Company Car
No Saturdays
Extensive Benefits Package
Our client, a large franchised main dealership in Leicester have the requirement for an experienced Service Manager / Aftersales Manager to join their established and high performing Aftersales team. There are 4 Vehicle Technicians Mechanics's 3 Service Advisors1 Parts person.

A Senior Service Advisor or Workshop Controller may be considered as long has you have worked with customers and been in the workshop in previous roles.

Responsibilities
As a Service Manager / Aftersales Manager your responsibilities will include:

Organise, coach, motivate and lead your workshop & front of house team
Ensuring the very highest levels of customer service every time.
Departmental profitability
Delivering dealership and manufacturer budgets
Controlling expenses
Recruitment and selection, staff coaching and motivation
Optimising workshop capacity and utilisation
Installing, and maintaining processes
Monitor, develop and improve CSI and customer experience.
Jumping in to help with Parts

Experience, Skills & Qualifications

Essential Requirements:

Minimum of 3 years' Service Manager / Aftersales Manager experience/ must know Parts as well
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge

Remuneration & Benefits:

Basic Salary of £40,000
OTE £50,000
Use of Company Vehicle
Extensive benefits package

Working Hours:

Monday
Friday 8am 6pm

Service Manager, Aftersales Manager, Service Leader, Service Team Leader, Aftersales Leader, Motor Trade, Automotive, Motor Retail, Leicester, Derby, Coventry advisers