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Customer Services Advisor
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Service Advisor
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Service Advisor
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Service Advisor
1 week ago
Smart Recruit Online Taunton, United KingdomAre you a driven, enthusiastic and motivated **Automotive Service Advisor**? Do you thrive in a fast-paced environment? Are you passionate about customer experience? Would you like the opportunity to work for the multi award winning Volvo brand based at our dealership in **Taunto ...
Service Advisor - Taunton, Somerset, United Kingdom - KPI People
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Description
Service Advisor –Taunton - Basic Salary -Up to £24,000 –OTE - £30,000 –
Monday to Friday 8am – 6pm - Saturday (1 in 2) 8am – 1pm - Our client, a busy Franchised Car Dealership in Taunton has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities As a Service Advisor your responsibilities will include:Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times Experience, Skills &
Qualifications Essential Requirements:
3 years stable face to face Customer Service experience
Full UK
Driving Licence Desirable Requirements:
Motor Trade experience Remuneration & Benefits Basic Salary of £24,000
£27,000 OTE
Privately Owned Dealer Group
Attractive Benefits Package Working Hours Monday to Friday 8am – 6pm
Saturday (1 in 2) 8am – 12.30pm Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor, Somerset
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