Strategic Account Executive - Salford, United Kingdom - Campfire

Campfire

Verified Company

Salford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Campfire is an award-winning Social first digital agency, founded on the values of Honesty & Integrity, Being a Good Person, and Exceeding Expectations.

Holding some of the world's leading brands on our client roster, we pride ourselves on innovating and creating performance-driving firsts for our clients.

As social translators, it's our job to take a client's message and translate it into the perfect campaign and content for the platforms they'll live on.

We believe in meritocracy.

If you want to work for an agency that will invest in you and your career, Campfire is the right place for those willing to step up and deliver as part of the team and for our clients.

With quarterly PDPs rather than annual, your career can move as quickly as you do.

As a progressive agency, our teams enjoy a number of benefits including (but not limited to) hybrid working, flexi-time, wellness days/benefits, and birthdays off.

The Strategic Account Management department at Campfire is more than just client relationships.

Operating as a trusted team of Strategic experts in Digital Marketing, we thrive on giving our clients an agency experience beyond the standard service of others.

We do this by feeding into four key areas of the business
-
Relationship Management: maintaining and nurturing our client relationships

Project Management:
collaborating closely with internal teams to deliver only the best work, when we say we're going to deliver it

Existing Client Growth:
spotting opportunities within our client set to cross and up sell our Services, to ultimately improve client performance

New Business:
showcasing Campfire Services to potential clients and pitching proposals to meet their needs

Responsibilities:

As a Strategic Account Exec, you'll be expected to support the team and feed in to all the above pillars, becoming integral to the delivery of World Class work and service.

You are responsible for supporting the wider Strategic Accounts team via efficient and process-driven activity to ensure services are delivered on time and to the highest standard.

You will be in contact with a selection of Campfire's clients and will assist with the planning and execution of services and campaigns on larger accounts, helping account management delegate responsibilities with supporting teams.

As a client-facing member of the agency, a Strategic Account Exec needs to be personable and operate in a calm, approachable manner, whilst carrying out duties with professionalism and respect.

As a Strategic Account Exec, you will:

Support and Develop Relationship Management:

Support the Strategic Account Managers on key accounts
Support the Strategic Account Managers in Client meetings by minute taking and supporting in follow up comms and action sharing
Clearly communicate the progress of campaign initiatives to internal and external stakeholders, managing expectations in a timely manner if and when things change
Ensure clientfacing documents are up to standard in terms of accuracy and quality
Ensure that our services are delivered in a timely and successful manner to fulfil client needs and objectives

Support and Develop Project Management:

Assist the Account Manager with delegating responsibilities to supporting teams, helping ensure activity is on track
Support in preparing and maintaining key client process documents, such as Creative Briefs, Product Knowledge sheets and Client Bibles.
Use internal tools and coordinate with internal teams to collate insightful data to help construct clientfacing reports and analysis on the performance of our work, checking that information is accurate before sharing with the Strategic Account Managers for commentary and QAing.

Client Growth and New Business:

Provide support on producing proposals for current and prospective clients
Work with the Insights team to provide channel, market and industry analysis to support proposals for opportunities the team have identified
Support in the preparation of proposals and pitch decks, feeding into relevant research and creative ideas

Development: