Waiting List Administrator - Southend-on-Sea, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust

Verified Company

Southend-on-Sea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic team player to help with the booking of patients requiring orthopaedic surgery.

The Trauma and Orthopaedic Division booking team for Southend Hospital is part of the Mid and South Essex NHS Foundation Trust's Trauma and Orthopaedic service.

The the role will primarily be based at the Southend Hospital site, although some travel between MSE Hospital sites may be required (Basildon, Southend and Chelmsford Hospital sites).

We are seeking an individual with good communication skills to help us book patients for their surgery with our team of Consultants.

You will be required to call patients, liaise with the theatre teams and the consultants on a daily basis.

Knowledge of the hospital systems would be advantageous but training will be given.

To input all waiting list information via relevant digital systems, ensuring Data Quality is of a high standard. To maintain waiting lists according to government directives and initiatives;
To ensure all hospital waiting list policies are implemented and adhered to by reviewing and the contacting of patients;
To liaise with Consultants/medical and theatre staff to book theatre lists and to deal with all changes, cancellations and re-booking of individual patients, ensuring full utilisation of theatre time;
To monitor, review and validate waiting lists in line with Government targets and notify management of any patients likely to breach;

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people.

Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population.

We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be.

As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

We will deliver safe and high-quality services and be an employer of choice for our workforce.

We are ' one team, working together'.

Main Duties and Responsibilities:

To input all waiting list information via relevant digital systems, ensuring Data Quality is of a high standard. To maintain waiting lists according to government directives and initiatives;
To ensure all hospital waiting list policies are implemented and adhered to by reviewing and the contacting of patients;
To liaise with Consultants/medical and theatre staff to book theatre lists and to deal with all changes, cancellations and re-booking of individual patients, ensuring full utilisation of theatre time;
To ensure all equipment necessary is available for theatre when required

This list is not exhaustive, please see attched job description for a full list of duties.