Technical Advisor - Burton-On-Trent, United Kingdom - Central Staffing Solutions Limited

Central Staffing Solutions Limited
Central Staffing Solutions Limited
Verified Company
Burton-On-Trent, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Technical Support Advisor


Due to expansion, I am working in partnership with a prestigious client who are looking to recruit for an experienced
Technical Support Advisor to join their team on a full time, permanent basis.


This is a unique opportunity to join a company who values its employees, offers excellent progression opportunities alongside competitive rates of pay.


Previous experience in a similar role would be advantageous, however full training is provided.

Transport is essential due to clients location

About the role:


  • Salary up to £24,000 per annum salary is dependent on experience
-
Monday to Friday

What we can offer you:


  • Genuine progression
  • Competitive Salary
  • A Great Work Environment
  • Free Onsite Car Parking

About the role:


  • Progress technical queries from the Operation
  • Diagnose, fix, and escalate service incidents
  • Capture and record accurate data within systems
  • Resolve customer support issues
  • Troubleshoot and diagnose hardware issues
  • Follow processes and procedures to a successful conclusion
  • Provide excellent customer service

About you:

-
Transport is essential due to clients location:

  • Previous experience of working in a customer service / call centre / help desk / line support setting
  • Experience working in a fastpaced environment
  • Problem Solving Abilities
  • Excellent communication skills
  • A willingness to learn and succeed.
  • A desire to improve and develop.
  • Competent in the use of Microsoft Office products, especially Word & Excel

Job Types:
Full-time, Permanent


Salary:
Up to £24,000.00 per year


Benefits:


  • Casual dress
  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Burton-OnTrent: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What is your current notice period?

Experience:

Customer Service: 3 years (preferred)
Call Centre: 2 years (preferred)

  • Helpdesk: 2 years (preferred)

Licence/Certification:

  • Full UK Driving Licence (preferred)

Work Location:
In person


Reference ID:
TS - BU
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