Adele Thomas

Self-motivated, with a passion for achieving customer satisfaction. I am a well organised, driven individual that is willing to put in the work to achieving my career ambitions. I can use my own initiative to exceed goals as well as being proactive in my work ethic. I thrive off working under pressure, which means I can confidently meet deadlines. Previously, I have worked in roles where I have continued to develop my existing skills and would like the opportunity to showcase these in a forward thinking, progressive company.

DHL - customer service admin 

Facilitate streamlined, efficient planning and execution of timed deliveries within the commercial supply chain.
Guaranteeing client satisfaction by monitoring key routes and driver movements to ensure that we deliver on time in full, first time to our clients major customers.
Update relevant systems to ensure accurate times and stock count is collated. Attend stock reconciliation meetings with client and key stake holders to resolved and discrepancies in a timely manner.
Resolve any customer complaints that arise either by email or telephone.

English 

maths 

science

public services